Customer reviews from Western Digital
Western Digital - WD Blue SA510 WDS250G3B0A 250 GB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Desktop PC, Notebook Device
Average customer rating
4.1
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
72
4 Stars
18
3 Stars
9
2 Stars
1
1 Star
16
12%of customers recommend this product.
(
1 out of
8)
Customer Reviews for Western Digital - WD Blue SA510 WDS250G3B0A 250 GB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Desktop PC, Notebook Device
Customer Rating
5
2TB running Win 11
on June 21, 2023
Posted by: Up and running
Love this upgrade. Boot time was reduced by 70% and overall performance greatly increased. It’s like my 9 year old computer is new again.
You you can run Win11 on older computers… 😁
You you can run Win11 on older computers… 😁
Written by a customer while visiting Western Digital
Customer Rating
1
Horrible Drives, Do Not Buy...
on June 16, 2023
Posted by: Jay C.
Less than a year ago, I purchased 4 of these drives in order to expand my storage space for both my laptop and desktop. 2 of the 4 have died with no way to recover as they will not mount on either may Mac and PC. I DO NOT RECOMMEND, especially if you plan on using them for valuable files, which was my case.
Response from Western DigitalBy SM OLS, June 21, 2023
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD Blue SA510 SATA SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Production date 06/11/2022 - already dead
on June 11, 2023
Posted by: melonbeton
Didn't use it even 100 hours and nearly nothing written on it. Dead. Firmware Update came too late. Thanks for nothing.
Response from Western DigitalBy SM OLS, June 14, 2023
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD Blue SA510 SATA SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Don't Buy for a Dell Optiplex
on June 4, 2023
Posted by: noWDfor me
This has to be the worse SSD drive made if you are using it in the Dell Optiplex. I bought several and I have near a 100% failure rate. I just can't believe how bad these are.
Response from Western DigitalBy SM OLS, June 6, 2023
Hello,
We're sorry to hear about your user experience with the WD Blue SA510 SATA and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
Please refer to the mentioned link to know about contact us directly: https://www.westerndigital.com/support/international-phone-numbers
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with the WD Blue SA510 SATA and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
Please refer to the mentioned link to know about contact us directly: https://www.westerndigital.com/support/international-phone-numbers
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
3
SA510 Compatible with windows 7 ?
on April 19, 2023
Posted by: Anonymous
I purchased a 1TB SA510 drive to install windows 7 to replace a older drive using a DELL service Tag USB download of windows 7. It failed saying the drive is not compatible with windows 7. Looking at the package for the drive it say only for windows 10.
My question is will a SA510 500GB be compatible with windows 7.
My question is will a SA510 500GB be compatible with windows 7.
Response from Western DigitalBy SM OLS, April 20, 2023
Hello,
We're sorry to hear about your online experience with the WD Blue SA510 SATA and appreciate your time for providing this review.
Please be informed that Western Digital does not provide support for products used with vendor end of life operating systems. Please upgrade Windows 7 to a Microsoft supported operating system.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your online experience with the WD Blue SA510 SATA and appreciate your time for providing this review.
Please be informed that Western Digital does not provide support for products used with vendor end of life operating systems. Please upgrade Windows 7 to a Microsoft supported operating system.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
20% failure rate so far
on April 14, 2023
Posted by: msp_engineer
We bought 40 of these to replace some old mechanical drives for one of our clients.
Great performance out of the gate, but over the past 3 months, 8 of them have died.
Support is quick to RMA, which is good, but they just replace them with another SA510, which have the same reliability issues. We are currently doing an RMA on one of the drives we have previously RMA'd.
Needless to say, our relationship with this particular client has taken a substantial hit.
Great performance out of the gate, but over the past 3 months, 8 of them have died.
Support is quick to RMA, which is good, but they just replace them with another SA510, which have the same reliability issues. We are currently doing an RMA on one of the drives we have previously RMA'd.
Needless to say, our relationship with this particular client has taken a substantial hit.
Response from Western DigitalBy SM OLS, April 14, 2023
Hello,
We're sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time for providing the review.
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time for providing the review.
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
5
Quality of the product
on March 24, 2023
Posted by: Giglet
High qualuty of the SSD memory, satisfaction with use, easy installation
Written by a customer while visiting Western Digital
Customer Rating
2
Reliability is not there
on February 9, 2023
Posted by: jtde
The failure rate on these SA510s is orders of magnitude higher than the standard WD Blue drives. There is a controller difference and the SA510 controller is failing at a high rate. I have installed probably 50+ of these in customer computers over the past year and approximately 20% of them have already failed. That's really, really, bad and does not bode well for the next year. I would avoid this drive until there is an officially published update to the controller/electronics info indicating that the hardware has been updated. Until then I would stick to regular WD BLUE 2.5" drives (WDS100T2B0A) which we have had much better luck with (maybe why they are more expensive).
Response from Western DigitalBy SM OLS, February 10, 2023
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital