Customer reviews from Western Digital
Western Digital - WD Blue SA510 WDS250G3B0A 250 GB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Desktop PC, Notebook Device
Average customer rating
4.1 out of 5
4.1
(116 Reviews)
Open Ratings Snapshot
Rating breakdown 116 reviews
5 Stars
72
4 Stars
18
3 Stars
9
2 Stars
1
1 Star
16
12%of customers recommend this product. 
(
1 out of 8
)
Best Buy Privacy Policy
Customer Reviews for Western Digital - WD Blue SA510 WDS250G3B0A 250 GB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Desktop PC, Notebook Device
Customer Rating
5 out of 5
5
Great Solid State Drive
on November 1, 2023
Posted by: charlesb26
[This review was collected as part of a promotion.] I’m using this with a SATA to USB adapter and am really impressed with the transfer speed. Easy to use and portable. Western Digital makes amazing drives.
User submitted photo
Written by a customer while visiting Western Digital
Customer Rating
1 out of 5
1
Bricked after 6 months
on October 30, 2023
Posted by: Will1am
I used this to store pictures because my wife takes thousands! Anyways my drive bricked after about 6 months. Unless this company at least replaces the hardware, ill never buy from western digital again.
No, I would not recommend this to a friend.
User submitted photo
Response from Western DigitalBy SM OLS, November 3, 2023
Hello,

We are sorry to hear about your user experience with WD Blue SA510 SSD and appreciate your time providing this review and bringing this matter to our attention.

Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.

You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.

Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1 out of 5
1
SA510 Flawed product design
on October 2, 2023
Posted by: afjara
Drive failed within 5 months of use and only 167 GB written to NAND. Unit is unrecognizable by Windows. Disk Management Tool failed to show the drive. Western Digital Dashboard freezes when trying to retrieve drive data.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, October 6, 2023
Hello,

We are sorry to hear about your user experience with WD Blue SA510 SSD and appreciate your time providing this review and bringing this matter to our attention.

Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.

You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.

Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1 out of 5
1
Poor Quality & Unreliable Internal SATA SSD
on October 1, 2023
Posted by: Kartik
Recently, I had bought a new WD Blue 1 TB SATA SSD for my laptop Dell Inspiron 5570. From the 1s day only, I was getting frequent system hang up and then the Blue screen of death error( BSOD error). After that instead of restarting normally, it loaded to a white screen which showed hard drive not installed. This problem continued even after the replacement by the reseller, from where I had bought the drive.
Though Support people were helpful but they offered another replacement and declined my request for a refund, stating it isn't their company policy. As my trust on WD Blue SATA SSD had been completely eroded, so had to bear the loss for selling the drive to the reseller.
That's when I decided to switch to some other company for a new SSD which is working better.
Bottom line - Don't buy WD Blue SATA SSD. They are quite unreliable. Or be extremely careful when doing so.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, October 6, 2023
Hello,

We're sorry to hear about your user experience with WD Blue SA510 SATA SSD and appreciate your time for providing the review.

We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you. If you need any assistance then, You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.

Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1 out of 5
1
WB Blue SATA SSD is of very Poor Quality
on October 1, 2023
Posted by: Kartik
Recently, I had installed a new WD Blue 1 TB SATA SSD in my laptop. From the same day only, I was getting frequent system hang up and the Blue screen of death(BSOD) issues. Then instead of restarting normally, it loaded to a white screen which tells hard drive not installed. This type of error & issues continued even after the replacement by the reseller from where I had bought the SSD.
Though the support people were friendly in their talks but no solution was given other than seeking another replacement. I wanted a refund as my trust on WB Blue SSD had been completely eroded. But WD declined saying that's not company's policy. So, I had to bear the loss for reselling the drive to the reseller.
That's when I decided to switch to other company for better reliability and performance as WD Blue SATA SSD failed in both in my case, as I didn't wanted to take any further risks.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, SM OLS, October 4, 2023
Hello,

We're sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time for providing the review

We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you, If you need any assistance further then you could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.

Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1 out of 5
1
my ten years hdd is far better than this
on September 29, 2023
Posted by: blue is
isn't complete one year yet, and this wd blue sa510 is out,
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, SM OLS, October 4, 2023
Hello,

We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.

Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.

We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.

Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1 out of 5
1
SUCKSSS write speed of half a megabyte!!!
on July 12, 2023
Posted by: RagdyAndy
just terrible, soooo slow! half a meg write speed. what is going on!!!!
Response from Western DigitalBy SM OLS, July 13, 2023
Hello,

We are sorry to hear about your user experience with WD Blue SA510 SATA SSD and appreciate your time providing this review and bringing this matter to our attention.

Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.

You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.

Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1 out of 5
1
really bad experience
on July 11, 2023
Posted by: marius1976
this ssd is/was the worst thing possible.
after only 2 months...died. what is worst...i can't revover anything from it, and i had all my work stuff. really bad experience.
if anyone can find a solution, in order to recover something from it, please contact me.
thanks
Response from Western DigitalBy SM OLS, July 12, 2023
Hello,

We are sorry to hear about your user experience with WD Blue SA510 SATA SSD and appreciate your time providing this review and bringing this matter to our attention.

Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.

You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.

Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
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