Customer reviews from dewalt.com
Dewalt - 20V Max Compact Drill/Driver Kit 2 Batteries and Charger Included - Yellow
Average customer rating
4.1
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
80
4 Stars
15
3 Stars
6
2 Stars
8
1 Star
15
79%of customers recommend this product.
(
88 out of
112)
Customer Reviews for Dewalt - 20V Max Compact Drill/Driver Kit 2 Batteries and Charger Included - Yellow
Customer Rating
1
Total Letdown
on March 30, 2021
Posted by: Cory L
from Great Falls, MT
I like Dewalt products because they are known for their versatility. Not this drill. I bought a few months ago and have only used it a handful of times. It all the sudden quit working. Not what I expect when I buy Dewalt products.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
4
Great alternative to brushless
on February 24, 2023
Posted by: sfmcdonogh
from mill valley, ca
I have used this drill for both medium duty commercial work and now as my go to home shop drill. I origionally purchased it for marine work drilling aluminum and a variety of lumber. I got it over the brushless due to price to live in my truck and it now lives in my home shop after the company upgraded to brushless. I have had it for about 3 years now and it has been a work horse. It is heavier and larger than the brushless and I have notice dit has a little less power under load. It does also use battery up faster than the brushless. That being said it always does what I need it to and I would purchase it again. I have noticed that the chuck sometimes slips on larger drill bits when drilling without a pilot hole in wood say 3/8" and above. I haven't noticed this with the brushless at all and the newer brushless seem to lock down a little tighter. This isn't a huge issue just can be annoying at times. Overall I have been pretty happy with this product.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Great and powerful drill.
on March 25, 2018
Posted by: Anonymous
from Woodville, NY, USA
Gender:Male
I love this thing. I purchased it years ago to replace an older "other brand" tool. It's my go to drill. Even though it isn't the upper tier Dewalt drill, I have used it to successfully drive multiple 6" self drilling lag screws through metal sheeting and solid wood to draw two warped support beams back together. Has enough torque to twist my wrist some when the screws go snug. Basically it has been a great and versatile tool. The only downside is the included batteries, which don't have a very big charge and don't exactly hold a charge well. I use the 1.3A batteries with the Dewalt DCL040 Work Light. A much better purpose for them. The charger works like it should. The only suggestions are buy the bigger batteries and good bits.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
3
Compact light weight.
on March 23, 2018
Posted by: Stan
from Carnesville, GA, USA
Gender:Male
Upgraded from an 18V Dewalt to get more versatility and power. Kind of disappointed. When I'm drilling and let off the trigger, the brake causes the drill to fall out no matter how tight I tighten the chuck. Otherwise pleased with the purchase.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
1
Severe arching in the rear, no power,
on March 30, 2019
Posted by: Bearcreekent
from Eureka Springs Ar
I purchased this at our local store, the batteries do not last anytime at all, the rear of the drill shows a lot of brush type arching, has a slight smell, and the drill power last for only 15 to 30 minutes at max, neighbors Craftsman 18.5 puts it to shame on a project today, very bad product.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
5
Found it!
on April 11, 2023
Posted by: KMK24
from Winnipeg Canada
I found this drill in a ditch during the spring thaw today. Has obviously been here a while as the chuck was rusted in place. A little work and I got it going. Battery still held a charge. I’d say I got excellent value for this though I did dock it a star because I had to work to get the chuck loose. Why can’t tools I find in the ditch work perfectly the first time?
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
1
Total piece of junk!
on April 24, 2018
Posted by: Disappointed consumer
from Max Meadows Va. 24360
Gender:Male
I have had this piece of junk for just over 5 months now. About a month after I purchased it the low gear gave out in it. I should have returned it then it has struggled doing basic drilling tasks to the point of smoking and getting very hot. Finally today it gave up completely!! I have other Dewalt cordless power tools and I have not had any problem with them, in fact I'm impressed with the torque and power they deliver. I'm not sure what is wrong with this product.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
3
Owner
on April 26, 2022
Posted by: Father
from LA lower Alabama
I purchased four Dewalt 20 volt brushless drills. I have found that the chucks on all of the drills are unable to grip a drill bit or any tool with a round shaft. The drill motor has good torque but it can’t be put to use because the chuck is slipping on the tool or bit.
No, I would not recommend this to a friend.
Response from dewalt.comBy Maria, Social Media, February 6, 2023
Hello.
Thank you for your feedback regarding the Drill Driver. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#6468065), so all information is easily available for the agent to assist you further.
Thank you, Maria DEWALT Social Rep.
Thank you for your feedback regarding the Drill Driver. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#6468065), so all information is easily available for the agent to assist you further.
Thank you, Maria DEWALT Social Rep.
Written by a customer while visiting dewalt.com