Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6 out of 5
4.6
(1,372 Reviews)
Open Ratings Snapshot
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product. 
(
955 out of 1,025
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Customer Rating
4 out of 5
4
Great watch, but run tracking is glitchy.
on November 25, 2024
Posted by: Matteo B
from El paso, Texas
Expertise:Intermediate
Verified Purchase:Yes
This watch is great for the most part. It has a lot of features that separate it from the galaxy pro 5 I traded in. I wish the run tracking was better. Periodically, it asks if i have finished my workout while I am running a sub-8 mile pace. Which should not happen. I have the auto detect turned off for workouts. This is a very important watch function for me, so I would love to see it fixed.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A beautiful watch
on November 25, 2024
Posted by: dipmonum
from CT
Expertise:Expert
Verified Purchase:Yes
Well built. Bigger size offers better control. Long battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent All Around
on November 25, 2024
Posted by: Hadi
Verified Purchase:Yes
Coming from Watch 4 classics. Don't really miss the rotating bezel for improved water resistance. Love the battery life, fluid and responsive OS navigation, extremely accurate sleep and exercise tracking, and how it looks. I just wish it had a sleep cycle alarm. :(
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great battery life.
on November 25, 2024
Posted by: ATL69
from Connecticut
Expertise:Expert
I had the Watch 6 classic prior to this, and I was nervous reading some of the reviews regarding battery life. My watch 6 only really ever got a day, maybe a day and a half of use, so I was skeptical this would last. I'm happy to say the other reviews weren't correct, and the battery life in the Ultra is amazing. I get 3 days with regular use before I have to charge it. Overall, this is a great watch, however, I'm giving it 4 stars, due to not getting full functionality unless you also have a Samsung phone. I have a Sony Xperia, and the amount I spent on this watch, I should get full functionality. So be warned if you have anything other than a Samsung phone.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good hardware poor design
on November 26, 2024
Posted by: vvk001
Expertise:Expert
Verified Purchase:Yes
Good hardware but design is poor. The watch has a central high point which causes the watch to pivot. which causes movements dropping heart rate measurements ulnless you wear it too tight for comfort.
I would recommend this to a friend!
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Watch
on November 26, 2024
Posted by: Jhenry321
from Rockledge, Florida
Expertise:Expert
Verified Purchase:Yes
out of all of my galaxy watches I love my ultra the most great watch so many functions
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Just a watch
on November 26, 2024
Posted by: Dave
from New york
Expertise:Intermediate
Verified Purchase:Yes
While i would love to give this a better rating it doesnt seem much different than my old galaxy 6 classic watch
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy Social CommerceNovember 26, 2024
It's great to hear from you, Dave! Your feedback is invaluable as we work on improvements, particularly regarding the Galaxy Watch Ultra. The Galaxy AI offers valuable wellness insights, such as sleep scores and blood sugar levels, while the smartwatch's powerful processor ensures excellent performance. When cycling, you can enhance your experience with Functional Threshold Power (FTP); by pairing a power meter with your Galaxy smartphone, the AI can quickly estimate your FTP based on your heart rate, allowing you to set your training intensity accordingly. Your Galaxy Watch, Ring, and compatible smartphone work seamlessly together, providing a comprehensive view of your body. Alongside the Samsung Health app, they deliver the insights you need to progress toward your wellness goals. Once again, we appreciate your candid feedback. If you have any further questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch.
on November 26, 2024
Posted by: dbhong
from Texas
Verified Purchase:Yes
Really cool looking watch and worth buying. Functions as advertised and ease of use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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