Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Posted by: Azhalia
from New York
Verified Purchase:Yes
Great smartwatch, easy to set up. Easy to switch bands cause im a woman and therefore have a small wrist.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Will
Verified Purchase:Yes
Amazing watch so far! Battery life!!! This is by far the best iteration of samsung watch ever
Written by a customer while visiting Samsung US
Posted by: Prince
from Omaha
Expertise:Expert
Verified Purchase:Yes
The battery doesn't last long as the galaxy watch 5 ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy Social Commerce, November 20, 2024
Thank you for reaching out to share your feedback on the Galaxy Watch Ultra, Prince. Your input is incredibly valuable as we strive to make continuous improvements. The Watch Ultra's battery offers a Power Saving Mode that can last up to 100 hours, while the Exercise Power Saving Mode provides up to 48 hours of usage. We understand how crucial a durable battery is for enjoying the watch’s features. If your watch is experiencing battery drain or reduced life, certain apps might be responsible for increased consumption. To check the battery's health, use Samsung Members to perform a diagnostic test if your watch is paired with a Samsung phone; a passing result indicates the battery is in good condition. Additionally, ensure that your software and apps are regularly updated, as outdated apps can sometimes cause excessive battery use. Check out the link for additional options to help enhance your watch's battery life. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Fix it
Verified Purchase:Yes
For 3 years we've been hearing about a software update to work with tattoos, is 24 tattoos are everywhere!!!! Fix your junk software!!!! I want my galaxy watch 4 back 🤬
Response from Samsung USBy Social Commerce, November 20, 2024
Thank you for reaching out to us! We appreciate you taking the time to share your experience with the Galaxy Watch Ultra. The Watch Ultra is equipped with several sensors, including an accelerometer, barometer, bioelectrical impedance analysis sensor, electrical heart sensor, gyro sensor, geomagnetic sensor, infrared temperature sensor, light sensor, optical heart rate sensor, SpO2 sensor, and AGEs index sensor. We noted your concerns about the watch not functioning due to tattoos. We recommend trying the other wrist to make sure that the tattoos are interfering with the sensors. If this persists, please reach out to us at Samsung Support so that we can gather some additional information and further assist you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Z knows
Verified Purchase:Yes
Great watch! A beautiful design! The battery life is excellent! Meets my fitness needs. Switching watch bands is a breeze! No hassle whatsoever.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Al Gore Ithm
from NC USA
Expertise:Expert
Verified Purchase:Yes
Love the style, the wider band, the longer lasting battery, the extremely smooth processor and all of the new features. I couldn't be happier
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Derrick
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Great watch, the trail band is a great compliment for this watch. Speakers are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I would strongly suggest this remarkable Samsung U
on November 20, 2024
Posted by: Paul
from Midvale Utah
Expertise:Expert
Verified Purchase:Yes
I am highly satisfied with the Samsung Ultra watch's comprehensive range of features and its classic design. It fits comfortably on my wrist and offers a plethora of functionalities.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US