Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Customer Rating
5
Great watch better battery life miss the rotating
on November 11, 2024
Posted by: Sean
Verified Purchase:Yes
Great watch better battery life miss the rotating bezel
Written by a customer while visiting Samsung US
Posted by: Sandman
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
A few weeks in and liking the look and feel of the watch. Good sized diameter (slightly bigger than my previous pro5) but, doesnt feel bigger. The marine band is flexible enough. OS platform is same as previous watch so adjusting wasnt hard. Button location is perfect in place and doesnt activate functions when folding arms. Satisfied with price and trade in options offered. Good deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Yosyp
Verified Purchase:Yes
I am very satisfied, only I am confused by the fact that Viber cannot be installed, and everything else is fine.
Written by a customer while visiting Samsung US
Posted by: Mark
from Seattle, WA
Expertise:Beginner
Verified Purchase:Yes
It's a great watch when it works. It locked up and nothing would work, so I had to let it run out of battery and then recharge it and then restart it. Maybe I should shut it off at night?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 12, 2024
Thank you for sharing your thoughts on the Galaxy Watch Ultra, Mark. We strive to provide our customers with the best experience possible. The Watch Ultra features our most powerful smartwatch processor, delivering next-gen processing power supported by Galaxy AI. If you're noticing that the watch screen is slow to respond, freezes, or becomes unresponsive, there are a few possible reasons for this. These may include outdated software, the presence of a third-party app, or the physical condition of the watch itself. Additionally, factors such as unclean hands, the use of optional accessories, gloves, and sharp objects can also affect the screen's responsiveness. To enhance performance, try forcing the watch to reboot by pressing and holding both buttons until "Rebooting..." appears, and ensure that the software is updated regularly for optimal functionality. Be sure to check out the link attached for additional options to help troubleshoot. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: shaikh
from Charlotte
Expertise:Expert
Verified Purchase:Yes
I have been using galaxy watches for a while now, and this Galaxy Ultra has been the best so far with design and productivity wise.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: J McClain
Expertise:Intermediate
Verified Purchase:Yes
This Watch is awesome. And it operates very premium.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami, Florida
Expertise:Expert
Verified Purchase:Yes
I like technology and I wanted to try the new Galaxy Watch ultra, and I was impressed it is very robust and feels good quality, the battery has good duration and I like the dial it brings from the factory
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ChuckC
from Hudson Valley NY
Expertise:Intermediate
Verified Purchase:Yes
Very good watch keeps great time amd so many other fearures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US