Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Posted by: Stacy
from Northern California
Verified Purchase:Yes
Love the watch, it's a bit large on my wrist but much easier to see. Did not love the band but was able to order a nice one that fits well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
ECG/ Apnea doesn't work. Barometer never worked
on June 1, 2025
Posted by: ParamedicC13
Expertise:Intermediate
If your Samsung Phone stops working (mine just shut off and won't power up anymore) and you have to go with another brand phone phone for a while, they take away your ability to use the ECG and Sleep Apnea detection. I paid for the watch and they take away it's functionality because I can't buy another one of their phones right now. That's stupid. At least they're nice enough to allow me to use the Samsung health app. Just not the "Monitor" that I bought the watch for.
The barometer function on the watch face never worked either. Hasn't worked since I got it when the watch came out. It always reads 29inHg even when the pressure is above or below that. I messaged Samsung and they could only point me to support from the old Samsung watches. The app they suggested wouldn't work with the new Samsung Ultra, so the barometer and watch face is useless.
I'm getting rid of the Ultra Watch as I don't want to be stuck or tied to their eco system in order to use key functions.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
5
Value
1
Response from Samsung USBy R&R Team, June 2, 2025
Greetings ParamedicC13,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When using your Galaxy Watch Ultra with a non-Samsung phone, some features and/or functionalities are either limited or unavailable. Features that rely on the Galaxy Wearable app, such as ECG and BP monitoring, Samsung Health Monitor, Bixby routines, and the ability to update watch software, are either unavailable or require workarounds. Also, some apps and features, like the Email app and Samsung Pay, may not be fully functional. Feel free to check out, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more about our watch compatibility. If you would like further assistance after reviewing the resources below, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Galaxy smart watch and phone compatibility
https://www.samsung.com/us/support/answer/ANS10004668/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When using your Galaxy Watch Ultra with a non-Samsung phone, some features and/or functionalities are either limited or unavailable. Features that rely on the Galaxy Wearable app, such as ECG and BP monitoring, Samsung Health Monitor, Bixby routines, and the ability to update watch software, are either unavailable or require workarounds. Also, some apps and features, like the Email app and Samsung Pay, may not be fully functional. Feel free to check out, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more about our watch compatibility. If you would like further assistance after reviewing the resources below, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Galaxy smart watch and phone compatibility
https://www.samsung.com/us/support/answer/ANS10004668/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great futures and very confortable to wear.
on June 8, 2025
Posted by: Jonnyd
Expertise:Intermediate
Great watch. Love it, i just bought me the galaxy ultra S25 and these two togethere are amazing.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric D
from Chesapeake, VA
Expertise:Expert
Verified Purchase:Yes
I've had Fitbits for smartwatches and they haven't been all that great. I decided to go with the Ultra and I've never been happier. The look, quality of the screen, and the health features have all been fantastic. To add, I have some severe lung issues and use supplemental oxygen to do various tasks. Through my watch, I learned my O2 sat was dropping to the low 80s while I sleep. Now I make sure to use my O2 while I sleep and it is back up to normal levels. This is a detail my docs wouldn't be able to catch without and overnight sleep evaluation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Merl
Verified Purchase:Yes
I love the look of the watch. It really stands out I have the black/silver.I miss the rotating bezel. Let's bring that back, please.
Thank you
Thank you
Written by a customer while visiting Samsung US
Customer Rating
4
What I think after a year
on June 28, 2025
Posted by: Chief
from Arizona
Expertise:Intermediate
Very nice watch, but noticed when your done charging and take it off the charger and dont put it on, you get less than a day of battery life. Don't know why. But very durable, screen hasn't scratched during the year I've owned it. The orange strap it comes with blackened during use, hard to clean off. A few bugs here and there but nothing note worthy.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Over all this is a good durable watch.
The only negative thing I have to say is the battery life isn't great. You have to charge the watch everyday. I always choose Samsung watches because the battery was amazing and only charged once a week.
The only negative thing I have to say is the battery life isn't great. You have to charge the watch everyday. I always choose Samsung watches because the battery was amazing and only charged once a week.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
1
Response from Samsung USBy R&R Team, July 7, 2025
Salutations Tony,
Thanks for taking the opportunity to review your Samsung Galaxy Watch Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the opportunity to review your Samsung Galaxy Watch Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Rocky194
from Temecula, CA
Expertise:Intermediate
Verified Purchase:Yes
Nice watch. Looks great and has a lot of features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US