Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Posted by: Matthew
from Upstate NY
Expertise:Expert
Verified Purchase:Yes
This watch is incredible. I love the look and the preference is impeccable. I would highly recommend this watch to anyone considering a smart watch. You can't go wrong with the Samsung Ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: K McIver
Verified Purchase:Yes
So far so good, I like all the different features this watch has. It is a step up from the 5 pro.
Written by a customer while visiting Samsung US
Posted by: Uscinmi
from Michigan
Expertise:Expert
Verified Purchase:Yes
This watch is the best Galaxy watch it, it still needs better battery life which I hope improves as I used to watch there's a little thick and big you have a small wrist it may not work for you. But I have a large wrist and it fits well and I'm so thankful it is
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: One who knows
from New York
Expertise:Expert
Verified Purchase:Yes
The best watch offering from Samsung for Android. Fast fluid animarions and response is buttery smooth. Coming from Warch 5 Pro barrery life is basically the same which is good but you get so much more features out of it. I prefer the quick release watch bands theyre using now, you cannot use your oldcwatch bands unless you by adapters which im not im jist going to get a new band collection. The stock Samsung watch faces are great as we all come to know and love plus you can download many from google play store. Those expecting ro use Facer for watch faces. You CANNOT not compatible all your faces must come from play store. Love the dark mode (red filter) saves battery life. Its hit or miss with stairs tracking but a bit better than watch 5 pro was. Speaker is much louder, but better mics. More storage to gold music and photos and such.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: cgibson92
from Broken Arrow, Oklahoma
Expertise:Expert
Verified Purchase:Yes
Love the watch, however, I wish they would make a smaller band... Everyone doesn't wear a large.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Arcady
from Norman Oklahoma
Expertise:Expert
Verified Purchase:Yes
Less than a month old... The batter life went from over 2 days down to less than a 24 hours overnight. Support says that I have to factory reset it... Again...
No, I would not recommend this to a friend.
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, September 24, 2024
Thank you for contacting us to share your thoughts. We noticed that you reached out to review the Galaxy Watch Ultra. The Galaxy Watch Ultra features a Quick Button for instant workout control and the ability to map functions to your needs. It also includes an Emergency Siren for safety. After your workout, you can easily view your stats with dedicated watch faces that automatically switch to Night Mode for better readability in the dark. Additionally, the Galaxy Watch Ultra has a peak brightness of 3,000 nits, ensuring readability even in bright sunlight. It also boasts the longest battery life within the Galaxy Watch line-up, offering up to 100 hours in Power Saving mode and 48 hours in Exercise Power Saving mode for longer adventures. We hate to see that you've been experiencing a shortened battery life on your watch. We recommend checking and making sure that your watch is up to date with the latest software update available. Also, make sure to check and make sure the apps that are used with the watch are updated. Check out the link attached for additional options to help get you more battery life. If this persists, please reach out to us at Samsung Support so that we can explore other options to get this resolved. Thanks for being the best part of Samsung! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Ruben
from Paterson, NJ
Expertise:Expert
Verified Purchase:Yes
Almost perfect, the part that is square should be the screen
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Abcdefghig
Verified Purchase:Yes
Sleep tracking is garbage. Worse than 5 pro. Watch band is also worse. Everything else is about the same with minor improvements here and there
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, September 28, 2024
Hey! We appreciate you taking the time to reach out and share your feedback on the Galaxy Watch Ultra. The Galaxy Watch Ultra’s daily AI companion will keep you feeling healthy with its personalized wellness programs. These include your energy score, sleep analysis, sleep apnea monitoring, and workout comparisons. If the step and heart rate tracking features are not working properly on your watch, the watch band or strap may be too loose or the watch's software might need updating. However, a simple reboot may solve the problem. Check out the link attached for instructions on how to do so. If this persists after troubleshooting, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US