Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Posted by: Anonymous
from Mabank, Tx
Expertise:Intermediate
Verified Purchase:Yes
I read have nothing bad to say about the watch other than the battery. Seems like it needs charged every day. Needs to be plugged in every day making it quite troublesome to deal with.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
Thank you for reaching out to us and sharing your feedback, Mark. We aim to provide our valued customers with the best experience with our products and services. We noticed that you contacted us to share your review of the Galaxy Watch Ultra. We're glad to see that you've been enjoying your watch despite the shortened battery life you've been experiencing. We want you to get the best experience with your watch so let's work together to get this resolved. The first thing we recommend is to make sure your watch is up to date with the latest software available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. We also recommend running a diagnostic on your watch's battery. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Check out the link for additional options to help optimize your watch's battery. If this continues to be your experience after troubleshooting, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Posted by: Dragonslayer148
Verified Purchase:Yes
Nice design and good quality and features for any you need like the bands also good for people who have disabilities to be able to get on wrist
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Coonce
Verified Purchase:Yes
Absolutely love my watch, I have the white & titanium
Written by a customer while visiting Samsung US
Posted by: Rick
Expertise:Intermediate
Verified Purchase:Yes
So much better then my iwatch. Larger screen, easier to use
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Zack
from Riverview FL
Expertise:Intermediate
Verified Purchase:Yes
Great watch overall! Battery life is excellent, and I love the sleek design. The fitness tracking features are very helpful, and the watch is easy to use. Only downside is the price, but it's worth it for the quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Olivia
from NY,NY
Expertise:Intermediate
Verified Purchase:Yes
Large screen and beautiful display. It's got everything you need and seamless functionality.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Daniel
from Orlando, FL
Expertise:Intermediate
Verified Purchase:Yes
Excellent smart watch, the best so far. Just love it.
Written by a customer while visiting Samsung US
Posted by: Luke
Verified Purchase:Yes
Battery gets me 2 days. If placed in Battery saving mode willl get me 4 days.
I would recommend this to a friend!
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US