Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6 out of 5
4.6
(1,372 Reviews)
Open Ratings Snapshot
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product. 
(
955 out of 1,025
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Customer Rating
2 out of 5
2
Not a favorite
on September 20, 2024
Posted by: ReviewB
from Ut
Expertise:Intermediate
Verified Purchase:Yes
To high profile (thick) leading many to purchase bumper covers. No desire to pay for a nice watch just to cover it up to wear it. Programmable side keys seem to have major limitations. For the price, many more included face options should be available.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R TeamSeptember 21, 2024
Thank you for sharing your experience with the Galaxy Watch Ultra. We always appreciate hearing from our customers as we continuously strive to make improvements and deliver the best products. The Galaxy Watch Ultra is designed to empower you to train for and conquer triathlons with ease. Whether you're swimming, biking, or running, this smartwatch allows you to effortlessly transition between different workouts with a simple press of the Quick Button, while providing comprehensive monitoring at every step of your fitness journey. Moreover, the Galaxy Watch Ultra boasts exceptional water and dust resistance with a rating of IP68 and MIL-STD 810H. This means you can confidently take your watch with you anywhere, in any condition, without worrying about its durability. Whether you're training in the rain, swimming in the pool, or trekking through dusty terrain, the Galaxy Watch Ultra is built to withstand it all. We are always looking to provide new watch faces. Just be sure to stay updated with the Wearable app. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Watch Ultra Review
on September 21, 2024
Posted by: C Mapp
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Awesome watch. I am enjoying the features of the watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GalaxyUltra love a watch that gives the love back.
on September 21, 2024
Posted by: Mckecal
from New England
Expertise:Expert
Verified Purchase:Yes
Samsung has done a great job with this watch. I purchased every release of the galaxy watch series from the beginning and this is the ultimate version deserving of the name ultra. Great battery Life, design and options for personal use based on the individuals need. Great Job samsung!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
G.O.A.T.
on September 21, 2024
Posted by: Mortie
from New Orleans
Expertise:Intermediate
Verified Purchase:Yes
So happy I bought this watch! It has to be the best one of them all and I've had everyone model that's been made.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love
on September 21, 2024
Posted by: Castor
from Murfressboro TN
Expertise:Expert
Verified Purchase:Yes
Es muy rápido y util la bateria dura mucho me gusta
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional functionality
on September 21, 2024
Posted by: Mrs E
from Columbus, OH
Expertise:Intermediate
Verified Purchase:Yes
The functionality of the watch is great. I've used samsung watches for years and this is one of my favorites, especially with the largers face.
Features
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery life could be better...
on September 21, 2024
Posted by: Chris
Expertise:Intermediate
Verified Purchase:Yes
Really like the watch. Size is good for a guy. Overall features are pretty awesome as well as the ability to obtain other faces. Only thing I'm kind of disappointed with is that I have to charge the watch every 2 days and that's without having they "always on" feature. I think Samsung can do a better job building a watch that can run at least a week on a full charge.
Response from Samsung USBy R&R TeamSeptember 21, 2024
Thank you for getting in touch, Chris. We appreciate all the feedback we receive from our customers. We noticed that you contacted us regarding your experience with the Galaxy Watch Ultra. The Galaxy Watch Ultra is designed to be extremely tough and durable. It features a grade titanium casing and has been tested to military standards, so it can withstand various conditions such as altitude, depth, and temperature. The Galaxy Watch Ultra has a large 590mAh (typical) battery and also supports WPC faster wireless charging, making it perfect for quick top-ups before your next adventure. If you are experiencing shortened battery life, it's important to make sure that your watch is up to date with the latest software update available. Check out the link attached for additional options that should help optimize your watch's battery life. If you need any further assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Watch Ultra
on September 21, 2024
Posted by: Tont
from Cedar Hill, Texas
Verified Purchase:Yes
Galaxy Watch Ultra has been the best smartwatch i have owned. I get many compliments and other whom now want one
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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