Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Customer Rating
3
Emergency Call Only Mistake
on September 11, 2024
Posted by: AMCS17179090PR
from Carolina, Puerto Rico
Expertise:Expert
I have a calling plan for the watch and it doesn't work without Bluetooth.
T-Mobile made a ticket to see what's going on. With my other Wash 5, I could leave the phone and make calls without any problems.
I need a solution soon.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, September 11, 2024
Hey! It's great to hear from you. We appreciate you taking the time to share your thoughts with us. It looks like you reached out to share your experience with the Galaxy Watch Ultra. To activate the LTE service on a Samsung smartwatch, your smartphone must run on Android OS 5.0 or later, equipped with at least 1.5GB of RAM. A Wi-Fi or mobile network connection is also necessary during the activation process. It's important to note that these instructions are specific to LTE models of Samsung smartwatches. Upon pairing your watch with your phone for the first time, you'll be prompted to activate your carrier's service on the watch. This process is completed through the Galaxy Wearable app, accessible by navigating to Watch settings or the Home tab, then tapping on Mobile plans. The app will search for an eligible LTE network, following which you'll need to follow the on-screen prompts to finalize the activation. Ensure your phone has a SIM card inserted to proceed. If the watch was initially set up without a phone, activation can still be completed directly on the watch. We hope that these steps help get this resolved so that you can enjoy all the features that this watch offers from sleep tracking to energy scores. If this does not resolve what you are experiencing, please reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Vardy
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Works great, i would recommend getting a protector for it and tempered glass for bezel i hit my watch everywhere for some reason.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Marcus
from FL
Expertise:Intermediate
Verified Purchase:Yes
Great watch with a load of features. Must have for any Samsung user!
Written by a customer while visiting Samsung US
Posted by: Judy R
Expertise:Beginner
Verified Purchase:Yes
Process was easy even with using ID.me to obtain my discount. My husband is very happy with the purchase.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tramaine
from Charlotte, NC
Expertise:Expert
Verified Purchase:Yes
Galaxy Watch Ultra has a good weight to it. Makes it much sturdy amd durable. The graphics are upgraded making the watch fancy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Finally. You can't go wrong with this one !
on September 11, 2024
Posted by: Anonymous
from Eugene OR
Expertise:Expert
Verified Purchase:Yes
this has been my FAVORITE watch to date - It feels like a premium device and handles its own way better than the five or six. YES!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gsamsung
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Better quality, better health tracking and just overall the best watch out there
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience using it. Worth the money invest.
on September 12, 2024
Posted by: Anonymous
Verified Purchase:Yes
It is really good experience using watch.no issues
Written by a customer while visiting Samsung US