Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6 out of 5
4.6
(1,372 Reviews)
Open Ratings Snapshot
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product. 
(
955 out of 1,025
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Customer Rating
4 out of 5
4
Needs Printed instructions, not intuitive enough
on August 10, 2024
Posted by: Twodogs57
Verified Purchase:Yes
This watch should come with printed instructions book. Otherwise when first using , overly complicated also when setting up apps permissions. The battery life isn't all that was claimed
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My review
on August 10, 2024
Posted by: Andy
Verified Purchase:Yes
I love my watch it was everything I wanted and imagined. The gestures are helpful.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium watch
on August 10, 2024
Posted by: Tarry
Verified Purchase:Yes
Coming from galaxy watch 4, galaxy watch ultra feels a lot more premium. I saw a huge improvement in vibration motor and the new trail is loop is just amazing. Overall this is definitely a good purchase.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing upgrade
on August 10, 2024
Posted by: BRIAN
from Georgia
Expertise:Expert
Verified Purchase:Yes
Qatch battery ans charging time has improved immensely. I can get a true 2 days of full use with another 2 hour change getting it back to 100%
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
No diving features
on August 11, 2024
Posted by: Hfilez87
from Miami, Florida
Expertise:Intermediate
Sadly we will not have the possibility to dive and use it as a dive computer. I would also have liked a battery that would last longer.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Returned the watch
on August 13, 2024
Posted by: polodad1
from California
Expertise:Intermediate
Verified Purchase:Yes
Had to return the watch, too many problems. First, the important software update would download but not copy to the watch, whether from the watch or phone side. Second the screen icon buttons for apps like timer, calendar alarms, etc. were dead buttons and could only clear the alert from the back key.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 14, 2024
We appreciate your honest review. Your feedback is essential to us as we continue to make improvements. We noticed that you are sharing your experience with the Watch Ultra. The Galaxy Watch Ultra includes many new exercise features to help you launch, track, and monitor your workouts your way. It’s been specially designed for high-intensity activities and outdoor use, whether you love to run, bike, or swim. If you have any other concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All-in-One : Health, Sleep, Training Monitor
on August 22, 2024
Posted by: Gary C
from Nashville,TN
Expertise:Expert
Verified Purchase:Yes
Incredibly stylish watch and health & fitness monitor!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost a 10!
on August 26, 2024
Posted by: Sammyboy21
from MA
Expertise:Expert
Verified Purchase:Yes
Love the design but wish the bezel and crown rotate. Battery life is great.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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