Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Customer Rating
4
Device great, watch band not so great.
on March 18, 2025
Posted by: dscott
*Do not order the peakform band* - this is the only thing I am not happy with in terms of my watch purchase. I didn't pay close enough attention to see that the texturing on the outside of the band is nylon/fabric material (thankfully silicone/rubber underneath so it doesn't make your wrist raw). It is already starting to fray around one of the adjustment holes and is going to start looking terrible between that and any dirt that is picked up.
I just received my watch a week ago, but I already like this one so much more than my previous (Watch 5 Pro). There is no comparison in battery life, the Ultra is far superior. I only hope it lasts and doesn't start to drain as quickly as the 5. I can't wait to explore all the new features.
Written by a customer while visiting Samsung US
Customer Rating
2
Mediocre at best
on April 10, 2025
Posted by: Tuggernaut
from Utah
Expertise:Expert
I've had this watch for about a month now, I wanted a smart watch to track workouts and sleep habits and was really excited to try it out. I went with the more expensive galaxy watch ultra because I read that the battery life was notably better than the watch 7. Not sure which watch those people were reviewing, but it certainly couldn't have been the chronically low battery watch ultra. The sleep tracking is all but useless. In spite of trying all the troubleshooting tips provided by Samsung to fix it (multiple times), it's still only recording a small portion of the night. I'm curious to know what I've been doing with all my free time between 1 and 4 in the morning, since apparently I'm not sleeping. The only feature that I've had success with is workout tracking, though, its hard to trust the accuracy of those results, given the underwhelming performance with every other aspect of this watch.
Gave it an extra star because the cellular capabilities allow me to leave my phone home when working out. Which is cool, I guess.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, April 14, 2025
Hey there Tuggernaut,
Thanks for sharing your experience with using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Also check out the other resources that have been linked to help resolve what you may be experiencing with your sleep tracking. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Thanks for sharing your experience with using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Also check out the other resources that have been linked to help resolve what you may be experiencing with your sleep tracking. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Posted by: Freezahs
from Bossier City, Louisiana
Expertise:Expert
Verified Purchase:Yes
I love the Samsung Galaxy Watch Ultra. It's a major upgrade from the Galaxy Watch 4 Classic in every way. The health tracking is incredible.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Oscar Zavala
from Huntley IL
Expertise:Intermediate
Verified Purchase:Yes
It is a very nice watch and works perfect with my Samsung phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Everything except
on April 12, 2025
Posted by: Babygirl
from Pennsylvania
Expertise:Intermediate
If it has the blood pressure monitor it awesome it’s the first reason I started these watches and never had it as it states. I just got the Samsung galaxy 24 ultra and still not there. Last one I may buy. I need to monitor my blood pressure without having to carry extra stuff.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: G puro G
from Denver ,CO
Verified Purchase:Yes
Great watch. But dont let it turn off by low battery. If you do you will have to reconnect your phone to yhe watch and loose the settings on it , tried the back up and didnt back up , dont know why.?
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Hockley Texas
Expertise:Intermediate
Verified Purchase:Yes
Tje watch is a fantastic watch with a sleek design and excellent quality. It fits well and feels very comfortable on the wrist. The battery life is impressive and can be extended for many days depending on your choice of use, making it a reliable choice.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Brandon G
from Fort Myers, FL
Expertise:Intermediate
Verified Purchase:Yes
This watch is amazing. It does everything exactly as expected, and more. Very thought-out design and functions.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US