Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Posted by: kosta
from Florida
Expertise:Expert
Verified Purchase:Yes
I don't see many worth-mentioning differences to justify the price tag, compared to the galaxy 5 pro I traded in for this. Battery is slightly better, the 3rd button is almost useless (just assigned to 1 function), speaker is a little better.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, April 3, 2025
Good day Kosta,
Thanks for sharing your experience with using the Samsung Galaxy Watch Ultra. We value your sentiments and critiques as we improve the design and functionality of our product line. The Galaxy Watch Ultra offers a more premium experience for users than the Galaxy Watch5 Pro with its faster processor, larger screen, more storage, and a rugged design. The Quick Button on your Galaxy Watch Ultra is customizable, allowing you to quickly launch specific actions or features, such as starting a workout, accessing the flashlight, or activating the water lock. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for sharing your experience with using the Samsung Galaxy Watch Ultra. We value your sentiments and critiques as we improve the design and functionality of our product line. The Galaxy Watch Ultra offers a more premium experience for users than the Galaxy Watch5 Pro with its faster processor, larger screen, more storage, and a rugged design. The Quick Button on your Galaxy Watch Ultra is customizable, allowing you to quickly launch specific actions or features, such as starting a workout, accessing the flashlight, or activating the water lock. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: JToz
from Cortez, CO
Expertise:Intermediate
Verified Purchase:Yes
Beautiful display and long battery life while using advanced features, about 3 days for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, May 8, 2025
Hello there JToz,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. It's great to hear how well your device has been functioning for you so far! The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. It's great to hear how well your device has been functioning for you so far! The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Carl
from Daytona Beach Florida
Expertise:Intermediate
Verified Purchase:Yes
Love this watch, great battery life, looks great, all the features seem to work as described. Would definitely recommend 👌.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: REDeLongJr
Expertise:Intermediate
Verified Purchase:Yes
Upgraded to Galaxy Ultra 7 from Classic 4. Well worth it, and love the performance and features.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Greetings REDeLongJr,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. We're so delighted to hear how much you have been enjoying the functionality and features of your new Galaxy Watch Ultra. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. We're so delighted to hear how much you have been enjoying the functionality and features of your new Galaxy Watch Ultra. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: TurboWolf
from Colorado
Expertise:Beginner
Verified Purchase:Yes
Chunky Beast ,Battery Sucks doesn't have Ant+, Sleeping with it is really hard
No, I would not recommend this to a friend.
Design
4
Response from Samsung USBy R&R Team, May 28, 2025
Aloha TurboWolf,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. No need for chargers here! If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watchhttps://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. No need for chargers here! If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watchhttps://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Nbsmith2323
from McAlester, OK
Expertise:Intermediate
Verified Purchase:Yes
The watch is amazing. I highly recommend this watch over other smart watches. Has all the features you want and then some.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Karah
from Iowa
Verified Purchase:Yes
I bought this mainly for the longer charge this watch holds, compared to my older Galaxy Watch 6 that would run out the battery in less than a day. The new Galaxy Watch Ultra lasts me almost 2 days (depending on if I use it for working out or not) before having to charge it again! The only downfall is just how bulky it is, so when I do do exercises that has me down on my hands, if my wrist bends at all, it will hit the main button and it has stopped my workout session early. This has happened a couple times now, so I usually slide it down my arm a little when I do those exercises. It's just annoying, but not a deal breaker for me. Overall, very happy with my purchase!!
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Goose Creek, SC
Expertise:Intermediate
Verified Purchase:Yes
Samsung has outdone itself in the evolution of its watch. I am very pleased.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US