Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6 out of 5
4.6
(1,372 Reviews)
Open Ratings Snapshot
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product. 
(
955 out of 1,025
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Customer Rating
4 out of 5
4
Big enough to look good on my wrist
on July 24, 2025
Posted by: Roald
from GA
Expertise:Expert
Verified Purchase:Yes
The watch looks and feels great on the wrist, it reminds me of the many Casio G-Shocks I owned through the years. The battery sucks, it lasts 1 day and a half on a full charge.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Another great device from Samsung
on July 25, 2025
Posted by: Linda Elkins
from Wartburg, TN
Expertise:Beginner
Verified Purchase:Yes
Another really great device from Samsung. I wish you would develop a wearable watch that is more tuned toward being a stand alone smart phone/watch and spend less of your work on medical and phisio aspects of the watch. Not everyone in the USA is a health fanatic; which is probably why we have a weight problem. Either way, some of us just want a device that will allow us to get on the web, make and receive calls, make and recieve emails, and texts, and maybe even play a solitaire game or two. Thank you
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent choice
on July 26, 2025
Posted by: Vinay GK
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
I think it made an excellent choice, something that can say for very few choices I have made. The tech is great and the watch is strong.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy watch Ultra
on July 31, 2025
Posted by: Gods Son
from MA
Expertise:Intermediate
Verified Purchase:Yes
I cannot complain! The best brand, the best watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome watch for the price
on July 31, 2025
Posted by: Steve S
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great watch. Display size just right, not too big or small. So many features to explore. Love continuos heartbeat and remote camera control. Wish US version had blood pressure monitor, a main reason I purchased, but eveything else is awesome.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far, so good.
on August 1, 2025
Posted by: B Castillo
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Simply enjoying my watch and still learning all the NEW features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Even better than Watch5 Pro
on August 1, 2025
Posted by: cg79917
from Grand Rapids, MI
Expertise:Intermediate
Verified Purchase:Yes
Great watch. Feels great, and is very responsive. This was a definite upgrade over my already good Galaxy Watch5 Pro.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
If you're a vet be careful Samsung will cheat you
on August 1, 2025
Posted by: Anonymous
Verified Purchase:Yes
Watch is ok consumes too much battery. Did not like the way i was treated by the trade in process
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 4, 2025
Hey Hrdtduck,
Thanks for taking the opportunity to share your sentiments with us about your experience with using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
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