Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Posted by: Bobby
Expertise:Expert
Verified Purchase:Yes
Champ love for what I m having its magnificent thing easy transferd from my old one and cool to trade it
I would recommend this to a friend!
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: KEITH R
from SOUTHGATE MI
Expertise:Intermediate
Verified Purchase:Yes
This is a very nice watch, i only wish I'd known the 8 was coming soon. I would have waited for new one.
.
.
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mike Skidog
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Product has exceeded my expectations. The battery life has performed beyond the stated specifications. Connectivity with my S24 occurs seamlessly. Great product. Love the app as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great watch but... the band is lacking.
on July 4, 2025
Posted by: G rabbit
from Jacksonville, Fl
Expertise:Expert
Great watch with exceptional battery time but the band not so much.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hi G,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. If your current Galaxy Watch Ultra band is not living up to your expectations, feel free to check out your other options that are linked below. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Watch Ultra Watch Band
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch+Ultra
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. If your current Galaxy Watch Ultra band is not living up to your expectations, feel free to check out your other options that are linked below. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Watch Ultra Watch Band
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch+Ultra
Written by a customer while visiting Samsung US
Posted by: Eddie
from New York
Expertise:Expert
Verified Purchase:Yes
The is good but doesn't have the feature of charging it!
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, July 7, 2025
Good day Eddie,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra's updated sensor design has increased the distance between the internal wireless charging coil and the external surface, making it incompatible with the phone's wireless power sharing feature. Various factors may be impacting your Galaxy Watch Ultra battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If your Galaxy Watch Ultra battery is not performing up to your expectations, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra's updated sensor design has increased the distance between the internal wireless charging coil and the external surface, making it incompatible with the phone's wireless power sharing feature. Various factors may be impacting your Galaxy Watch Ultra battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If your Galaxy Watch Ultra battery is not performing up to your expectations, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232
Written by a customer while visiting Samsung US
Posted by: Mikba
from Planet Earth
Expertise:Expert
Verified Purchase:Yes
Awesome upgrade from my previous Galaxy. It has everything I need and then some!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Carson
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
The Ultra is a great watch, giving me such detailed health and fitness information as well as syncing so smoothly with my S23 for calls, texts and social platforms. Although it is a large 47mm watch, it fits really well on my wrist and doesn't at feel/look too big.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sagar
Expertise:Intermediate
Verified Purchase:Yes
It is good. Looks smart. Works as expected. Excellent paring with Samsung phone. Greater battery life would have been ideal.
Response from Samsung USBy R&R Team, July 8, 2025
Hello Sagar,
Thanks for sharing your thoughts with us about using your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to improve the design and functionality of our product line. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your thoughts with us about using your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to improve the design and functionality of our product line. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US