Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Customer Rating
5
Great Watch
on July 12, 2024
Posted by: SGM T
I love samsung watchs. They are very reliable. This is my third one.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: YY001
from Point Roberts
Verified Purchase:Yes
It was painful to wear long term. It feels as though the nerves are being pinched, even when it is sung and not overly tight.
No, I would not recommend this to a friend.
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, November 25, 2024
Thank you for sharing your feedback on the Galaxy Watch Ultra. The Watch Ultra is our most powerful smartwatch, featuring next-gen processing power backed by Galaxy AI. If you experience discomfort or skin irritation while wearing your Samsung smartwatch, it may be time to clean it, as residue or foreign materials could be irritating your skin. Ensure you are wearing the watch correctly by centering it on the top of your wrist, sliding the end of the strap through the loop, and fitting it securely while firmly inserting the pin into the adjustment hole—make sure the pin is fully inserted but avoid overtightening the strap. If you encounter severe irritation, remove the watch and wait two to three days for your symptoms to improve; if issues persist or worsen, consult a physician. Cleaning and adjusting your watch can help achieve a more comfortable fit, allowing you to enjoy its features without discomfort. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jose
from Texas
Expertise:Expert
Verified Purchase:Yes
Watch has it all. I use it daily even at times without my phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: McGinnis Murdoch
from Nashville TN
Expertise:Expert
Verified Purchase:Yes
Bigger, stronger, fast! Best galaxy watch I’ve ever owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Queens ny
Verified Purchase:Yes
Awesome watch i thought it would be to heavy and big i was wrong. You can actually hear your phone calls and music great display worth a try good sales happening go for it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, May 21, 2025
Hi there Douglas,
Thanks for taking the time to review your Samsung Galaxy Watch Ultra. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. We're excited to hear that you have been enjoying the features and design offered by your Galaxy Watch Ultra. If you would like to share additional feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time to review your Samsung Galaxy Watch Ultra. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. We're excited to hear that you have been enjoying the features and design offered by your Galaxy Watch Ultra. If you would like to share additional feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: RexM
from Louisiana
Expertise:Intermediate
Verified Purchase:Yes
More rugged design than my previous galaxy watch. I have had watch overheat twice while continuously running certain apps and then taking a phone call. Overall satisfied but worried about the heat issue.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rjminaz
from Phoenix Arizona
Expertise:Intermediate
Verified Purchase:Yes
The only thing I'm disappointed abouted about is the always on display feature which doesn't work for the golfpad app.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Foster
from North Carolina
Expertise:Expert
Verified Purchase:Yes
LOVING this watch (so far)!! Well built, lightweight and functional (of course). My biggest gripe... bring back the rotating bezel!! PLEASE!!! And lose the accent color or add more colors.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US