Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Posted by: Jovanni R
from Port Saint Lucie FL
Expertise:Expert
Verified Purchase:Yes
The biggest best looking watch around. From the moment I opened the package and took it out of the box. You not only can feel the premium build but its brightness and battery life is out of this world. I do miss the bezel from the classic however it’s in its own league. You will not be disappointed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 5, 2025
Hey there Jovanni,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. We are ecstatic to hear that you have been taking full advantage of all the features that your Galaxy Watch Ultra offers. If you would like to provide additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
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Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. We are ecstatic to hear that you have been taking full advantage of all the features that your Galaxy Watch Ultra offers. If you would like to provide additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Posted by: K Hendricks
Verified Purchase:Yes
Sad to see that the reverse wireless charging is not a thing with this watch.
Response from Samsung USBy R&R Team, February 5, 2025
Salutations K,
Thanks for taking the opportunity to review your Samsung Galaxy Watch Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Although the Galaxy Watch Ultra does not support reverse wireless charging, you can still charge your device by using a charger or a compatible wireless charging pad. You can charge it using a Samsung phone with the charger that came with the watch, as well. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the opportunity to review your Samsung Galaxy Watch Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Although the Galaxy Watch Ultra does not support reverse wireless charging, you can still charge your device by using a charger or a compatible wireless charging pad. You can charge it using a Samsung phone with the charger that came with the watch, as well. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Ian Moone
from MN
Expertise:Expert
Verified Purchase:Yes
This is the best Galaxy watch I've owned! Much faster than even the 6 Classic, screen is brighter and it's got a solid build quality. It's the most I've ever paid for a watch but I personally think it's worth every penny. I hope they keep releasing an Ultra version because I'm a fan for life!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 5, 2025
Hi there Ian,
Thanks for taking the time to review your Samsung Galaxy Watch Ultra. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. We're so happy to hear that you have been enjoying the functionality and features that are offered with your device. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you would like to share additional feedback with us, please feel free to reach out to Samsung Support. We'd love to hear more! Have fun with your Galaxy Watch Ultra and thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the time to review your Samsung Galaxy Watch Ultra. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. We're so happy to hear that you have been enjoying the functionality and features that are offered with your device. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you would like to share additional feedback with us, please feel free to reach out to Samsung Support. We'd love to hear more! Have fun with your Galaxy Watch Ultra and thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Rocksolid302
from New York/Florida
Expertise:Intermediate
Verified Purchase:Yes
My only complaint is the battery life, it's no different than previous models otherwise I love the watch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 6, 2025
Hi Rocksolid302,
Thank you for taking the time to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 48 hours in Exercise power saving mode, and up to 60 hours without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. When you have some free time available, please check out "Reduced battery life on your Samsung smart watch" to learn how you can optimize the life of your Watch Ultra battery. Please feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. We're always here to assist you in every way that we can! Thanks for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 48 hours in Exercise power saving mode, and up to 60 hours without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. When you have some free time available, please check out "Reduced battery life on your Samsung smart watch" to learn how you can optimize the life of your Watch Ultra battery. Please feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. We're always here to assist you in every way that we can! Thanks for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: William
from Ft worth texas
Expertise:Expert
Verified Purchase:Yes
Great Watch for what i need. The battery last longer than my old watch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Don Petty
from Gastonia
Expertise:Expert
Verified Purchase:Yes
Love my watch this is my 3rd Samsung watch each one has been better than the one before
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dahary1
Verified Purchase:Yes
So far so good. The data this watch is able to convey is great. Also the red dial at night is wonderful
Written by a customer while visiting Samsung US
Customer Rating
5
Great spouse great house love the bday gifts. :)``
on February 12, 2025
Posted by: Johnp
from Texas
Expertise:Intermediate
Fiancée got my watch s25 ultra earbuds and charge station best gifts ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US