Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Posted by: Ulises JF
from Palm Springs, CA.
Expertise:Expert
Verified Purchase:Yes
Bought it mainly as a time telling piece. and that, for me, is the only thing the watch is useful for.
I am not one for the health apps and step counter (which is 100% inaccurate, btw).
The watch faces are a nice touch but not a necessity.
I am not one for the health apps and step counter (which is 100% inaccurate, btw).
The watch faces are a nice touch but not a necessity.
As a matter of fact, the whole watch is not a necessity. It's an extension to the phone, making this watch more of a novelty item than something I need to have on the daily.
The ability to see who is texting/calling/sending social media messages without opening the phone, again, is nice, but definitely not an absolute necessity.
If you can use the health monitoring apps and also don't have your phone in your hands 90% of the time like the rest of us, then it might be more useful.
I will keep it as a like it: as an analog time telling watch.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Patrick
from Raleigh NC
Expertise:Beginner
Verified Purchase:Yes
Like the look and feel of the watch great battery life. Wish it had a golf app
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bud3
Expertise:Intermediate
Verified Purchase:Yes
It is a nice watch. Can check your hearth rate and lot more
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andy
from Evansville, IN
Expertise:Expert
Verified Purchase:Yes
This has been Samsung best watch yet. You can not beat the battery life and features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: HemB
from Pleasanton, California
Expertise:Intermediate
Verified Purchase:Yes
An excellent watch, I would have given 5 stars, but the battery is not as good as advertised. I am very happy though as the watch functions very well and appears to be more accurate in taking measurements.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Written by a customer while visiting Samsung US
Posted by: Phil
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Great watch love the additional features. Unfortunately the battery drains way faster than my Galaxy watch 5PRO did. Overall not a bad watch would like if the battery lasted longer.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, January 14, 2025
Aloha Phil,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn some helpful ways of getting the most life out of your battery. If you would like further assistance afterward or if you have any questions for us, feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn some helpful ways of getting the most life out of your battery. If you would like further assistance afterward or if you have any questions for us, feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Dustinchattanooga
from Chattanooga TN
Expertise:Intermediate
Verified Purchase:Yes
I am pleased with my purchase. It takes time to master this watch and fix all the settings that fit my needs the best (ie the sports individual settings). I just wish this large watch would last longer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Nikki
Expertise:Expert
Verified Purchase:Yes
Its a great watch with a lot of features. As my eyes are getting older I do love the ability to make the writing bold.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US