Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Customer Rating
1
Stopped connecting after 3 weeks!!!
on August 18, 2024
Posted by: Dima
from Auburn WA
Expertise:Expert
I received my new watch 3 weeks ago. Today it's disconnected from my phone and wouldn't connect. I spent hours trying to connect it back restarting my phone and watch many times. Had to reset watch to connect it. Not shore how long it will last. Newer had that problem with galaxy watch 6 classic!
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, August 19, 2024
Thank you for providing us with your feedback, Dima. We truly appreciate you taking the time to inform us about your experience with the Watch Ultra. It has come to our attention that you are encountering an error when trying to connect your watch. For additional support in resolving this, we kindly ask that you get in touch with Samsung Support. This will enable us to delve deeper into the matter and provide you with the necessary assistance. -Kelvin
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Marlin
from North Carolina
Expertise:Expert
Verified Purchase:Yes
Awsome ingasol. Does everything I want in a smart watch. Guess you can tell I'm old by the word ingasol. But never too old to keep uo with technology. Grrrrrreart!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Diegoleonv
from Plant City Florida
Expertise:Intermediate
Verified Purchase:Yes
My favorite of all samsung watches. This is truly the best watch samsung has created to date. It is comfortable to wear and sleep with unlike the other heavy and bulky watches that felt uncomfortable. The watch is large and has so many great features. The looks are what sold me, this watch is beautiful! I loved the trail band.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the trail band! This watch is a hit!
on September 21, 2024
Posted by: Kelbro
Verified Purchase:Yes
Smooth operation. Good improvements on the ultra watch compared to the Galaxy 5 pro and Galaxy 6 watch ⌚️
Written by a customer while visiting Samsung US
Posted by: Mike
from Buffalo ny
Expertise:Intermediate
Verified Purchase:Yes
I love this watch. Excellent screen and amazing resolution while quickly checking emails and other notifications.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Carlo
from NY
Expertise:Expert
Verified Purchase:Yes
The battery life is finally amazing on this watch. I love the designs amd how it syncing to the zfold 6. Amazingly good for physical activities
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Ultra User
from CA
Expertise:Intermediate
Verified Purchase:Yes
Watch is well built and finished, has nice features. Watch did not come with a charging adaptor, which is a minus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Definitely worth the wait...had a watch 7 already... the price on the Ultra made it a worthwhile upgrade...no regrets.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, May 22, 2025
Greetings Leonard,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our products. We're delighted to hear that you've pleased with the purchase of your Galaxy Watch Ultra. Please do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our products. We're delighted to hear that you've pleased with the purchase of your Galaxy Watch Ultra. Please do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US