Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Posted by: Leandro
from California, US
Expertise:Expert
Verified Purchase:Yes
While battery has improved, it remains disappointing. The buttons' features have potential to be more useful but it underutilized. The watch should automatically detect specific activities like workout etc.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, December 20, 2024
Hey Leandro,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're receiving less than ideal battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch Ultra. When you do an impromptu workout, you may forget to activate an exercise tracker on your smart watch or fitness band. To fix this, just turn on automatic workout detection. It will automatically start recording your exercise data when you start working out. Also check out, "Use automatic workout detection on your Samsung smart watch" to automatically detect your workouts. If you would care to provide any other feedback with us regarding your device or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS10003306/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're receiving less than ideal battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch Ultra. When you do an impromptu workout, you may forget to activate an exercise tracker on your smart watch or fitness band. To fix this, just turn on automatic workout detection. It will automatically start recording your exercise data when you start working out. Also check out, "Use automatic workout detection on your Samsung smart watch" to automatically detect your workouts. If you would care to provide any other feedback with us regarding your device or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS10003306/
Written by a customer while visiting Samsung US
Posted by: Mitch
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Excellent watch for fitness. I have received multiple compliments from friends.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Dark mode issues otherwise good experience.
on December 19, 2024
Posted by: Vikmav
Verified Purchase:Yes
Good experience overall, some buggy software where the dark mode won't turn on.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Franky
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Faster operating speed and marked increase in resolution. Better battery life but can be improved. More robust design but the screen seem shallower in the bevel so a screen protector is best blus the squarish body behind a round bezel takes time to get used to.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Rford
from Hartford CT
Expertise:Expert
Verified Purchase:Yes
Great watch. Love the battery life and quick charging. Far superior to my previous Pixel watch 2
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vidy
Verified Purchase:Yes
This is my first smart watch. I never wore any prior. I do like galaxy ultra watch. It does so much health wise. I wouod like to see more apps being on boarded like Ring and others.
Written by a customer while visiting Samsung US
Customer Rating
5
Good transaction but trade in process takes too lo
on December 19, 2024
Posted by: Jrod
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Good transaction but trade in process takes too long.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeremy
Verified Purchase:Yes
Great fit for a guy with a bigger wrist, great battery life and very stylish. I have owned 3 Samsung watches this one has definitely become my new favorite and daily wear.
I would recommend this to a friend!
Written by a customer while visiting Samsung US