Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
1,048
4 Stars
195
3 Stars
62
2 Stars
36
1 Star
31
93%of customers recommend this product.
(
955 out of
1,025)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)
Posted by: Matthew
Verified Purchase:Yes
Could use shortcut or auto-rotation when switching hands.
Written by a customer while visiting Samsung US
Posted by: George
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Very responsive apps also great battery life. This is my 4th galaxy watch best so far. Exceeded expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Martin
from Austin
Verified Purchase:Yes
Great watch love it, great look and gotten alot of good comments about it and functiones great.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: J Franco
Verified Purchase:Yes
I love the watch so far! The size is nice, the battery lasts a while.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Everything that I read about this watch. So far, it is a really good watch with all the apps that I want to use on it
Written by a customer while visiting Samsung US
Customer Rating
3
Insufficient instructions for a complex watch!
on December 10, 2024
Posted by: Robert In LWR
from Lakewood Ranch, FL
Expertise:Intermediate
Verified Purchase:Yes
The watch is fine, excellent actually. However, the learning curve is extremely steep, and the online information does not really explain how everything works. Purchasing this watch was a mistake, extremely expensive mistake. I should have stayed with the previous watch, Watch 5!
No, I would not recommend this to a friend.
Features
5
Performance
4
Value
3
Response from Samsung USBy R&R Team, December 12, 2024
Howdy Robert,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Todd
Verified Purchase:Yes
Best watch I have ever had. So many features. Have had 3 Samsung watches now love this so much
Written by a customer while visiting Samsung US
Posted by: Tomatito
from CA
Expertise:Expert
Verified Purchase:Yes
It's amazing, the Samsung company with its technology
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US