Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: H3techsme
from USA
Expertise:Expert
Verified Purchase:Yes
All of the features of a smartwatch with the performance of a high end dove/exercise monitor. Battery life and screen brightness are both incredible!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mildred
Expertise:Expert
Verified Purchase:Yes
Love my new watch! Definitely recommend it, although it's quite larger than what I am used to.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed in battery life.
on July 27, 2024
Posted by: Lovinglifesavingothers
[This review was collected as part of a promotion.] The watch is amazing, lots of amazing features to help with your health, location, calls, and even make life easier. The health monitors seem to do an adequate job monitoring everything from your heart rate, to blood oxygen levels, sleep, even monitors sleep apnea, stress levels, and so much more. It gives you more accurate location information, makes it easier to receive calls, read texts, use Galaxy AI, and many other things I'm sure I'm forgetting. But with all of them loving and wonderful features running as you would assume they're in the watch for the battery has been disappointing, in my 4 days of having it 2 of them in battery save mode I've had to charge it for atleast an hour every day. Whole an hour out of 24 isn't much they implied a much longer battery life, I feel the truth is a much shorter charging time makes all them features usable and valuable, not a longer battery life. The speaker on the watch is amazing, you can hear it very clearly, keeps great connection with your phone if necessary even at a further distance with obstructions, works great independently from the phone also if you have it set up that way depending on carrier. One last thing I'd like to mention in review is the ease if changing bands, I find myself changing roles and clothes throughout my day, but I always have to have a sturdy band, I can change it as I change clothes without losing time.
Value
3
Response from Samsung USBy R&R Team, July 28, 2024
Thank you for your candid feedback! We see that you are reaching out to us regarding your Watch Ultra and its battery. We are elated to hear that you are enjoying the features that this watch has to offer. We would like you to check out the link below which should help you optimize the battery on your watch. If this persists, please reach out to us at Samsung Support for further assistance. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Bams
from Philadelphia, Pennsylvania
Expertise:Beginner
Verified Purchase:Yes
This watch is super good ,i like the new model , new style and alot app to help you keep healthy .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First smartwatch user
on July 27, 2024
Posted by: AX PNW
from Washington
Expertise:Intermediate
I bought mine less then a week ago when it launched in my area. This is my first smartwatch however I've been wearing regular watches for a long time. I would say that I'm slightly above average in my activity and fitness. I'm very impressed with the speed of the apps launching. No lag so far. Favorite feature by far is the ability to create your own custom workout and it just steps through the different exercises. There was only one tricep extension where I had to enter the reps manually. I'm very pleased with the watch although I will say that I probably won't be wearing it to bed every night. I want to get the data for the sleep apnea analysis but after that it's going on the night stand.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Daniel
from Chicago
Expertise:Expert
Verified Purchase:Yes
Looks more beautiful in person i love this watch i tested all functions and i am satisfied
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Oakland CA
Expertise:Intermediate
Verified Purchase:Yes
It's the best smart watch in the world I like the features and the display resolution
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on July 27, 2024
Posted by: TMan
from Rochester NH
Expertise:Intermediate
Love this watch so far the best smart watch I've owned very long battery life
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US