Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
3
Great watch, horrible battery life
on April 1, 2025
Posted by: Desert_Angler
I like the idea of this full featured watch, but as many have already reported, the battery life is atrocious. I'm lucky to get two days out of this watch before it needs a recharge. Almost 4 hours to get a full charge from a near depleted state.
Response from Samsung USBy R&R Team, April 2, 2025
Greetings Desert_Angler,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch Ultra. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Your Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. No chargers needed here! If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watchhttps://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch Ultra. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Your Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. No chargers needed here! If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watchhttps://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Freezahs
from Bossier City, Louisiana
Expertise:Expert
Verified Purchase:Yes
I love the Samsung Galaxy Watch Ultra. It's a major upgrade from the Galaxy Watch 4 Classic in every way. The health tracking is incredible.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Oscar Zavala
from Huntley IL
Expertise:Intermediate
Verified Purchase:Yes
It is a very nice watch and works perfect with my Samsung phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: G puro G
from Denver ,CO
Verified Purchase:Yes
Great watch. But dont let it turn off by low battery. If you do you will have to reconnect your phone to yhe watch and loose the settings on it , tried the back up and didnt back up , dont know why.?
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Eris
Verified Purchase:Yes
There are things that I have not been able to take advantage of yet because there is little information about what they can do.
Written by a customer while visiting Samsung US
Posted by: Boxdude1184
from Warrenton, VA
Expertise:Intermediate
Verified Purchase:Yes
This watch is is awesome! I get almost 3 days of battery life. The screen is big and vibrant and it works seamlessly with my S25+.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, May 1, 2025
Salutations Boxdude1184,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We are ecstatic to hear how great your Galay watch Ultra has been since unboxing. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We are ecstatic to hear how great your Galay watch Ultra has been since unboxing. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Francis Feliz
from Lawrence
Expertise:Expert
Verified Purchase:Yes
First of all, I miss the rotating bezel, and I think all of us who owned the S3 Frontier. There are many practical functions, but there was no need for a menu similar to that of 4pple, nor a "similar design". I traded in my S3 Frontier recently because it was no longer connecting to the phone like it used to. But, there was no other option, and sorry for being so sincere.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on June 13, 2025
Posted by: Mikey117
[This review was collected as part of a promotion.] The touch sensors are on point and very smooth scrolling compared to older similar models. I never liked smart watches until now.
Value
5
Written by a customer while visiting Samsung US