Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: JDOUGLAS
Expertise:Intermediate
Verified Purchase:Yes
I stopped wearing this after about a week. It constantly bugs me and gives inconsistent O2 readings and pulse readings. It's a waste. I even caught it give me steps when I was just sitting up from a lying position on the couch.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, June 23, 2025
Hello JDOUGLAS,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We understand how frustrating it can be when your Galaxy Watch Ultra's oxygen saturation and pulse readings are inconsistent or inaccurate. Typically, a fit check will resolve what you've described. Please feel free to review the resources below to help resolve what you may be experiencing. Let us know if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We understand how frustrating it can be when your Galaxy Watch Ultra's oxygen saturation and pulse readings are inconsistent or inaccurate. Typically, a fit check will resolve what you've described. Please feel free to review the resources below to help resolve what you may be experiencing. Let us know if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Everything
on June 24, 2025
Posted by: DrewEighty8
[This review was collected as part of a promotion.] Ever have a watch that does it all? This one does. Ok well not everything but I'm sure eventually it'll be able to control vehicles.... OK maybe not but the watch is really nice, classic sleek design. It helps me with tracking my workouts andbsteps then the time and weather at the twist of the wrist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless addition to fitness tracking
on June 25, 2025
Posted by: Teekay
[This review was collected as part of a promotion.] I have had my watch ultra for almost a year now, and I use it as my primary sleep tracker, meal tracker, and workout tracker. The Galaxy A.I. seems to keep improving over time, and is really helping me dial in for the most benefit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ruggedly Helpful
on June 27, 2025
Posted by: Reddevil23
[This review was collected as part of a promotion.] The watch boasts an impressive array of features, making it a standout choice. Its sleek design and comfortable fit are sure to please any wearer. Moreover, the advanced health tracking capabilities are incredibly useful for daily monitoring. The long battery life ensures that it can keep up with your active lifestyle with ease. Overall, this is a remarkable device that exceeds expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on June 27, 2025
Posted by: Skylar
[This review was collected as part of a promotion.] Had this since released has given me new new connectivity to my s23 ultra and more insight into my heath. Love the new design but miss the physical scroll dial galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Health Features
on June 28, 2025
Posted by: ChiefTaah
[This review was collected as part of a promotion.] Watch Ultra health AI assistant is a breath of fresh air to my daily routine. The heart rate monitor, sleep score, energy score, body composition, the good old step count, and the ever so vigilant, soft nudge for me to get moving, are like a caring olympic trainer or my insightful personal doctor! This gorgeous time piece is my most treasured companion this year!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch with great battery life
on June 28, 2025
Posted by: DonWm62
[This review was collected as part of a promotion.] This watch is beautiful with a truly long life battery. We're used to seeing round or square smartwatches. This one, with the rounded square corners stands out in a crowd.
I don't use the middle button which is workout related. Haven't found anything to remap it to. That's besides the point. The shape of this watch allows for extra space for a bigger battery and there is a definite difference. I can get 2 days of use before a charge.
My watch is the LTE version so I'm able to go on bike rides, or other places, without losing connection to phone calls, texts or emails.using just my watch. I pair the watch with my Galaxy Buds and I'm able to listen to Spotify or media saved on the watch itself.
The sleep monitoring using the watch and my Samsung phone helps me to make better decisions on my sleep habits and it is making a difference in my health. Very grateful for that function.
Love this watch. No negatives!
I don't use the middle button which is workout related. Haven't found anything to remap it to. That's besides the point. The shape of this watch allows for extra space for a bigger battery and there is a definite difference. I can get 2 days of use before a charge.
My watch is the LTE version so I'm able to go on bike rides, or other places, without losing connection to phone calls, texts or emails.using just my watch. I pair the watch with my Galaxy Buds and I'm able to listen to Spotify or media saved on the watch itself.
The sleep monitoring using the watch and my Samsung phone helps me to make better decisions on my sleep habits and it is making a difference in my health. Very grateful for that function.
Love this watch. No negatives!
Value
5
Written by a customer while visiting Samsung US
Posted by: Karah
from Iowa
Verified Purchase:Yes
I bought this mainly for the longer charge this watch holds, compared to my older Galaxy Watch 6 that would run out the battery in less than a day. The new Galaxy Watch Ultra lasts me almost 2 days (depending on if I use it for working out or not) before having to charge it again! The only downfall is just how bulky it is, so when I do do exercises that has me down on my hands, if my wrist bends at all, it will hit the main button and it has stopped my workout session early. This has happened a couple times now, so I usually slide it down my arm a little when I do those exercises. It's just annoying, but not a deal breaker for me. Overall, very happy with my purchase!!
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US