Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Rao k
from Texas
Expertise:Beginner
Verified Purchase:Yes
No sync with iphone and charging is not best and need lot of patience to synchronize
Design
3
Response from Samsung USBy R&R Team, August 20, 2025
Greetings Rao,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we improve the performance and functionality of our product line. The Galaxy Watch7 relies on Google Play services which is not supported on iOS. Feel free to review, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more about compatibility. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 60 hours of battery life without Power Saving mode, and up to 48 hours in Exercise power saving mode. This is based on typical usage so results may vary. There are various reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you would care to provide additional feedback with us or if you would like any further assistance after reviewing the resources shared, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Galaxy smart watch and phone compatibility
https://www.samsung.com/us/support/answer/ANS10004668/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we improve the performance and functionality of our product line. The Galaxy Watch7 relies on Google Play services which is not supported on iOS. Feel free to review, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more about compatibility. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 60 hours of battery life without Power Saving mode, and up to 48 hours in Exercise power saving mode. This is based on typical usage so results may vary. There are various reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you would care to provide additional feedback with us or if you would like any further assistance after reviewing the resources shared, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Galaxy smart watch and phone compatibility
https://www.samsung.com/us/support/answer/ANS10004668/
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse Watch
on July 24, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My Galaxy Watch Ultra is incredible! I am very pleased with it's performance and it's multitude of uses. All the bases are covered! Overall excellent experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Watch Ultra impresses with its rugged.
on July 25, 2025
Posted by: Nani89
[This review was collected as part of a promotion.] I've been using the Galaxy S23 Ultra, and what truly stands out for me is the Galaxy AI—especially Circle to Search and AI image editing. Circle to Search is incredibly useful; I just long-press and draw a circle around anything on my screen, and it instantly gives me detailed results without leaving the app. It’s fast, intuitive, and makes exploring anything I see online effortless. The AI photo editing tools are equally impressive. I can remove objects, adjust lighting, and even reframe photos in seconds—right from the Gallery app. It’s smart, simple, and saves so much time. Combined with the stunning display, powerful performance, and great camera, the AI features actually make the phone smarter in ways I use daily. The S23 Ultra isn’t just a high-end phone—it’s genuinely helpful.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dougiedee
from Saint Paul, MN
Expertise:Expert
Verified Purchase:Yes
Awesome watch, best one Samsung has made yet. Tons of different bands, cases (metal, PVS, and rubber). I absolutely love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Glenn
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
I was disappointed in the health monitoring features. I bought my Ultra with the belief that I was covered in collecting information related to my health
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, July 31, 2025
Salutations Glenn,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch Ultra tracks a comprehensive range of health metrics like body composition (body fat, BMI, skeletal muscle, body water, BMR), heart health (heart rate, ECG, irregular rhythm notifications, high/low heart rate notifications), fitness and workouts (steps, distance, calories burned, over 90 workout modes with auto-detection), sleep (sleep analysis, sleep apnea tracking), skin temperature, and cycle tracking. We would love nothing more than to be able to assist you with whatever you may be experiencing with your health tracking features but we need more information than we currently have available before we can do so. Please feel free to reach out to Samsung Support at your earliest convenience if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch Ultra tracks a comprehensive range of health metrics like body composition (body fat, BMI, skeletal muscle, body water, BMR), heart health (heart rate, ECG, irregular rhythm notifications, high/low heart rate notifications), fitness and workouts (steps, distance, calories burned, over 90 workout modes with auto-detection), sleep (sleep analysis, sleep apnea tracking), skin temperature, and cycle tracking. We would love nothing more than to be able to assist you with whatever you may be experiencing with your health tracking features but we need more information than we currently have available before we can do so. Please feel free to reach out to Samsung Support at your earliest convenience if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Written by a customer while visiting Samsung US
Posted by: Jimmy
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Great watch. Health features alone make it a must have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tiff Tech
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Great battery life, I can actually see and read my messages
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Would recommend? Yes
(
1 out of
1)
Design
5
Features
5
Performance
5
Value
5