Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Galaxy watch ultra
on March 3, 2025
Posted by: BigDaddy
[This review was collected as part of a promotion.] This watch is tough. And I really like the way it fits on my wrist. Its a really great product for an active person such as myself and it looks like a man's watch.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kamaal
from Kendall pak NJ
Expertise:Expert
Verified Purchase:Yes
It's a basic Smart watch with limited usability. You can't customize workouts, become unresponsive every now and then, stops showing notifications every now and then, you need to reconnect to get them. Not a good buy at this price, get watch 7 insted.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, March 7, 2025
Hey Kamaal,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're the kind of person who prioritizes extreme durability, a larger battery for longer usage, a more rugged design with a titanium body, better water resistance, and additional features like an emergency siren, then the Galaxy Watch Ultra is an ideal option for outdoor activities and intense sports where you need a watch that can withstand tough conditions. The Watch Ultra allows you to customize workouts. You can create your own routines with specific exercises and intervals directly on the watch through the Samsung Health app, making it ideal for tailored workouts like HIIT sessions. If your Galaxy Watch Ultra isn't giving notifications, the most likely reason is that notification settings on your phone aren't properly configured for the apps you want to receive alerts from. Please check the "Galaxy Wearable" app on your phone, go to "Watch settings" > "Notifications" > "App notifications" to ensure the desired apps are toggled on to receive notifications on your watch. If you have any questions for us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manual
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're the kind of person who prioritizes extreme durability, a larger battery for longer usage, a more rugged design with a titanium body, better water resistance, and additional features like an emergency siren, then the Galaxy Watch Ultra is an ideal option for outdoor activities and intense sports where you need a watch that can withstand tough conditions. The Watch Ultra allows you to customize workouts. You can create your own routines with specific exercises and intervals directly on the watch through the Samsung Health app, making it ideal for tailored workouts like HIIT sessions. If your Galaxy Watch Ultra isn't giving notifications, the most likely reason is that notification settings on your phone aren't properly configured for the apps you want to receive alerts from. Please check the "Galaxy Wearable" app on your phone, go to "Watch settings" > "Notifications" > "App notifications" to ensure the desired apps are toggled on to receive notifications on your watch. If you have any questions for us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manual
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US
Customer Rating
5
Unique design and features
on March 11, 2025
Posted by: Lokealike2
[This review was collected as part of a promotion.] Now brief but very nice watch features. Easy to toggle between apps. Smooth look and design for smart watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful device
on March 13, 2025
Posted by: Jarrodc23
[This review was collected as part of a promotion.] This smartwatch boasts a sleek and modern design, sure to complement any style. Its vibrant display makes it easy to read notifications and track fitness progress. The impressive battery life keeps you connected for days without needing a charge. A wide range of health and fitness features empowers you to take control of your well-being. It's a truly exceptional wearable device that seamlessly integrates into your daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely perfect watch for me
on March 17, 2025
Posted by: Txroadwarrior
[This review was collected as part of a promotion.] I love all the features that my old Samsung watch had but now there are so many more ways to track your health and workouts as well as having all the information I need on my wrist.
Everything is seamless between apps from the phone to the watch and from the watch to my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, bad battery
on March 18, 2025
Posted by: ThomasP
[This review was collected as part of a promotion.] Got this to replace my Samsung watch 3. The features are great however it's a little annoying with the tracking workouts that will always start them even if you are just trying to change pages.
The UI is a little finicky and I am always trying to go back but end up starting something by accident.
The body composition scans are also nowhere near close to my scale, which makes me wonder what device is wrong.
The battery has been better than the other watch
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome best one yet
on March 19, 2025
Posted by: MustKi
[This review was collected as part of a promotion.] The watch works flawless and transition from app to app is very smooth. The display is superior top notch if I say so. Texting from the watch face couldn't be easier.. Absolutely wonderful purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Watch!!
on March 22, 2025
Posted by: Leadman09
[This review was collected as part of a promotion.] There are No complaints about this watch. It's amazing! The style, layout and functionality is the best in the business. The compliments keep coming..
Value
5
Written by a customer while visiting Samsung US