Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
This product is awsome
on July 7, 2025
Posted by: MollyJo
[This review was collected as part of a promotion.] I love my samsung s23 ultra it has great features fits right in my hands not to big not to small very durable the AI features are oit of this world. I am ready for an upgrade but wouldn't get anything other than a Samsung product hands down
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really good battery life
on July 7, 2025
Posted by: BulkinUpHulk
[This review was collected as part of a promotion.] This is my favorite phone from Samsung. The battery life it awesome. I go all day without having to charge it. This includes games and stuff.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superior watch
on July 7, 2025
Posted by: Poppopluvs2shopshop
[This review was collected as part of a promotion.] I love this watch. Its very manly looking with my paracord rope band. All the sensors work great keeping up on my health stats. Galaxy AI features I'm still exploring, but it does make my text replies more creative lol. Im 55 and not a health nut, the sensor stats give me good insight on how how I'm doing. I got my son in law one too for father's day as a surprise and he said it was sick!! I think that's a good thing since watches can't get sick. Either way we love our watches and love to see what 2025 watch ultra has in store.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Smart looking watch
on July 7, 2025
Posted by: Sagar
Expertise:Intermediate
Verified Purchase:Yes
It is good. Looks smart. Works as expected. Excellent paring with Samsung phone. Greater battery life would have been ideal.
Response from Samsung USBy R&R TeamJuly 8, 2025
Hello Sagar,
Thanks for sharing your thoughts with us about using your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to improve the design and functionality of our product line. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
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Warranty Information
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Samsung Community
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Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rugged Elegance Meets Everyday Brilliance
on July 7, 2025
Posted by: MesoMan
[This review was collected as part of a promotion.] After wearing the Galaxy Watch Ultra daily for several weeks, I have a clear, favorable impression, this device truly delivers on its promise of a premium, adventure-ready smartwatch without sacrificing everyday usability.
Design & Build Quality
Crafted from titanium and topped with sapphire glass, the watch feels both sturdy and surprisingly light at around 60 g for the 47 mm model . Its “squircle” form combines square and circular elements in a bold, aviation-inspired style that's elegant yet rugged . The inclusion of a programmable “Quick” button, painted bright orange, adds genuine utility for workouts or emergency mode, without compromising the clean aesthetic .
Display & Interface
The 1.5‑inch Super AMOLED display is dazzling in direct sunlight, peaking at 3,000 nits, making it easy to read even in full sun. Within Wear OS 5 and Samsung’s One UI Watch 6, navigation is smooth and responsive. However, the touchscreen can be less reliable when wet, rain or sweaty sessions occasionally interfere with swipes .
Performance & Software
Powered by the Exynos W1000 chip and loaded with Wear OS 5, it runs applications, starts workouts, and scrolls through health stats without lag . It includes advanced features, such as triathlon/multisport tracking, cycling FTP estimation, an Energy Score, and FDA‑cleared sleep apnea detection, making it a fully capable fitness companion .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this watch
on July 7, 2025
Posted by: DanDLion
[This review was collected as part of a promotion.] Best model yet! Def recommend it! Go buy one or two asap!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stylish Watch For An Ultra Lifestyle!
on July 7, 2025
Posted by: galaxywatchfan1
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy Watch Ultra and wow, it's a total game-changer! I've had smartwatches before, but this one just feels so much smarter.
First off, it looks great. It's super sleek and doesn't feel bulky on my wrist, which I love. I can wear it to work, to the gym, or just chilling out, and it always looks good. The screen is bright and clear, and everything just zips along – no lag or anything, which is a huge plus.
But the real magic here is something called Galaxy AI. Honestly, I wasn't sure what to expect, but it's genuinely helpful. It tracks all the usual stuff like my steps and heart rate, but then it actually tells me what that means. Like, it gave me an "Energy Score" after a few days, which was pretty cool. It even suggested small things I could do to feel more energized or sleep better. It's like having a little personal coach right on my wrist!
The sleep tracking is also next level. It doesn't just tell me how long I slept, but gets into the nitty-gritty of my sleep stages and even picks up on things like my blood oxygen. The AI then puts it all together and gives me tips on how to get better rest. I've definitely noticed a difference in how I feel waking up.
Battery life is decent – I can usually get two days out of it, even with using it quite a bit with AOD. Charging is quick too, so it's not a huge deal if I forget, just put it on charge while in the shower. Overall, I give it 5 stars, it's a great watch!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery life, great for tracking workouts and slee
on July 8, 2025
Posted by: Bakerman
[This review was collected as part of a promotion.] Great for tracking workouts. The auto workout works pretty well.
Sleep tracker works seems pretty accurate.
Battery life is awesome. Works for a very long time, basically only charge it when driving and almost never dies.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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