Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
My workout BFF
on June 30, 2025
Posted by: Pipboy
[This review was collected as part of a promotion.] I haven't worked out in my life as much as I have worked out this year. And the samsung watch ultra is 100% a best friend to go to at the gym.
Whether you're using it to autondetext workouts or plan your weekly routines. This watch is everything you need to get you started or going!
Whether you're using it to autondetext workouts or plan your weekly routines. This watch is everything you need to get you started or going!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart watch for the price
on June 30, 2025
Posted by: TheRooster
[This review was collected as part of a promotion.] This is the best smartwatch for the best price with all of the features that I was looking for. It's super user friendly and also very stylish and comfortable. I rate it a 10 out of 10 in every category and I even bought one for my wife as a gift. Great job Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing insights into my daily life
on June 30, 2025
Posted by: CPTZSPARROW
[This review was collected as part of a promotion.] I run daily and this has by far improved my running to the absolute max, it gives me recovery insights via the new Galaxy Ai, and has had an immense impact on my sleep performance as well definitely a daily wear for sure and a profound impact to my edc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's the same thing over again...
on June 30, 2025
Posted by: CorpsCorpse
[This review was collected as part of a promotion.] It's the same thing over again. I haven't noticed any huge difference since upgrading from the 6 other than how the band hooks to the watch, the speaker placement, and an extra button... Otherwise it's not really faster or that much of an upgrade...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
sportsmanship
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it for long walks, for swimming, to measure my heart rate and it's great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect fit
on June 30, 2025
Posted by: Nina73
[This review was collected as part of a promotion.] Does almost everything my phone would do with some extras love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing.
on June 30, 2025
Posted by: Pachexmix10
[This review was collected as part of a promotion.] This product has helped me keep better track of my health. I keep track of my steps and can monitor my heart beat and oxygen levels. The big thing is being able to monitor my sleep. I would 10/10 recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
functional
on June 30, 2025
Posted by: galaxyguy
[This review was collected as part of a promotion.] It resets atleast once a month and wipes my watch completely. Other than that its been okay.
Value
3
Response from Samsung USBy R&R Team, July 1, 2025
Hey there GalaxyGuy,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch Ultra is resetting itself automatically, please first try rebooting both the watch and your phone, then updating software, and checking for issues with the Bluetooth connection or third-party apps. You can also try wiping the watch's cache. If your device resets again after following these steps, please be sure to send an error report to our engineers so we can look further into it. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Software Update
https://www.samsung.com/us/support/answer/ANS00077582/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch Ultra is resetting itself automatically, please first try rebooting both the watch and your phone, then updating software, and checking for issues with the Bluetooth connection or third-party apps. You can also try wiping the watch's cache. If your device resets again after following these steps, please be sure to send an error report to our engineers so we can look further into it. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Software Update
https://www.samsung.com/us/support/answer/ANS00077582/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Written by a customer while visiting Samsung US