Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Anonymous
from Fort lauderdale
Expertise:Intermediate
Verified Purchase:Yes
Great! I loved my samsung ultra watch 7 so much! !
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Buck
from Albany NY
Expertise:Intermediate
Verified Purchase:Yes
Great content. Does it need to be this big? Prefer the movable bezel to touch.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Dade
from Texas
Expertise:Expert
Verified Purchase:Yes
It's okay. Oddly clunky and the adjustable anchor of the the Trail Band digs into the bottom of my wrist. Making it annoying and painful after a few hours of wear.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, September 25, 2024
Thanks for the outreach, Dade. We highly value our customers' feedback, and we are committed to making continual improvements. We noticed that you contacted us regarding your Watch Ultra. Our new watch bands for the Galaxy Watch7 and Galaxy Watch Ultra are made using a variety of comfortable and stylish materials, catering to different preferences. For instance, the functional Sport Band is perfect for fitness enthusiasts, while the Athleisure band is ideal for casual wear. Additionally, the Galaxy Watch7 bands are interchangeable with previous Galaxy watch models that share the same band size. Here are the available bands for the Galaxy Watch Ultra: The Marine band dries quickly after being submerged in water and includes a titanium lock. It comes in dark gray, green, orange, and white. The Trail Band features a latch and hook buckle structure and is made from flexible and lightweight material. It is available in orange, dark gray, and white sand. The Peakform band is suitable for all workouts, made from tightly woven and durable fabric with an inner ripple design. It features a wide, titanium buckle and is available in orange, dark gray, and white sand. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Juan
from Dallas tx
Expertise:Intermediate
Verified Purchase:Yes
I wish the ultra model had the touch watch dial around the face of the watch.
Other than that the color selection is awesome.
Other than that the color selection is awesome.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on September 14, 2024
Posted by: True
from Texas A&M Kingsville
Expertise:Intermediate
I'm reading about all the fantastic features and specs and am extremely excited to try the product. I have always been happy with my Samsung products as the quality is amazing. I'm looking forward to getting my new watch and any other amazing Samsung devices available to me soon. Thank you guys!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Bill Fisher
from California
Expertise:Intermediate
Verified Purchase:Yes
Two weeks old I'm getting overheating alerts just sitting on the sofa watching TV. Then it goes into Emergency Mode. Called for support and after 60 minutes on phone they promise to call me? Terrible. This is my 2nd Samsung watch that has this problem.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, October 25, 2024
Thanks for sharing your insightful feedback on the Galaxy Watch Ultra, Bill. We always strive to provide the best experience for our customers. We hate to see that you've been experiencing overheating alerts on your watch. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. We recommend checking and making sure that your watch is up to date with the latest software update available. Check out the link attached for additional options to help keep your devices at their normal operating temperature.
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Ali Jabbar
from Westbrook, ME
Expertise:Expert
Verified Purchase:Yes
The best smart watch i ever owned, huge upgrade and great features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung ultra Watch has easy use for normal guy's
on February 14, 2025
Posted by: Grinder
[This review was collected as part of a promotion.] The watch has fast response and no glitching while switching apps.
Very large bright display thats good for people like me with vision issues.
Great camera link option that allows you to take pictures using the watch.
The best part for me is the option to customize the watch face.
Very large bright display thats good for people like me with vision issues.
Great camera link option that allows you to take pictures using the watch.
The best part for me is the option to customize the watch face.
Value
5
Written by a customer while visiting Samsung US