Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
I enjoy all the health apps
on June 30, 2025
Posted by: Dbegerb
[This review was collected as part of a promotion.] I really enjoy the advanced health apps included in this watch. It was the reason I upgraded. At 66, I feel safer knowing I can monitor my health and improve them with the watches suggestions. From free classes to checking my vitals. I feel better knowing I have these advantages
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy watch ultra is great
on June 30, 2025
Posted by: Badcss29
[This review was collected as part of a promotion.] The health features are amazing. The heart rate is on point and I love that AI voice works great with my Galaxy S25+
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it.
on June 30, 2025
Posted by: Izzy711
[This review was collected as part of a promotion.] Galaxy watch ultra is amazing. I barely need my phone when I have it on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best gadget ever
on June 30, 2025
Posted by: Dkamach0
[This review was collected as part of a promotion.] I live the design and the size, its perfect and elegant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch yet!
on June 30, 2025
Posted by: MissJessa
[This review was collected as part of a promotion.] I recently upgraded from the watch 5, and I absolutely cannot get enough. The bigger size is nice along with the more squared off shape, it fits more comfortably on my wrist. I was afraid the size might make it seem too masculine since my watch 5 was a lot more petite, but I actually like the look so much better! The battery life is ridiculously good, especially considering I'm constantly using more functions than my previous watch and it can go at least 2 days with so many different notifications, apps, and calls. I also like the accuracy with the Samsung health app more than my previous version. Switching out the band is the easiest thing ever with the new adapter for this model, so that also takes the tediousness out of switching up my look. Best version watch out yet!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product had great features best noise cancilation
on June 30, 2025
Posted by: Akhasingh
[This review was collected as part of a promotion.] Galaxy AI
Awsum Product with seamless connectivity powered by Galaxy AI
Awsum Product with seamless connectivity powered by Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Great Watch
on June 30, 2025
Posted by: Judge99
[This review was collected as part of a promotion.] This will be a short review but to the point. I have the Galaxy S24 and I find the watch syncs well. I typically use it for health and excersize monitoring, along with keeping up with my daily steps goal. I also have a scale that syncs with Samsung health, which is an added bonus. A few times I'll take a call or send out a text message on the watch but I find the phone is more suitable. All in all, the Ultras design is far superior to its predecessors and it just looks good. As a Samsung loyalist, I'm happy with their current lineup and can't wait for the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Is not bad.
on June 30, 2025
Posted by: Galaxwatch
[This review was collected as part of a promotion.] The Galaxy Watch Ultra is a powerful smartwatch with a lot to offer, but it hasn’t fully met my expectations. I do like the watch—it’s fast, responsive, and packed with features that make daily use enjoyable. Notifications, fitness tracking, and app performance are all solid. It feels like a premium device in most ways.
However, battery life has been a letdown. I consistently get only about two days per charge, even with moderate use. That’s far below the “up to four days” Samsung promotes. In 2025, with other premium smartwatches pushing five to seven days, two days feels underwhelming—especially for a watch in this price range. I’ve already checked for software updates and optimized settings, but the battery life hasn’t improved.
Another issue I ran into is with the health sensors. I wear the watch on my right wrist, which has a tattoo. Unfortunately, the watch can’t read my heart rate, blood oxygen, or other vitals through the ink. I contacted Samsung customer service to ask if there was a fix. Their only suggestion was to wear the watch on my other arm.
That response was disappointing. I understand the technical limitations of optical sensors, but I expected a more thoughtful solution—maybe a sensor calibration option or a software update. Simply telling me to switch wrists felt like a workaround, not a real fix.
In summary, the Galaxy Watch Ultra is a capable and enjoyable smartwatch, but it falls short in two key areas: battery life and adaptability to real-world us
Value
3
Response from Samsung USBy R&R Team, July 1, 2025
Good day Galaxwatch,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. No need for chargers here! If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Tattoos, especially darker and denser inks, may interfere with the sensors of your Galaxy Watch due to the ink blocking the light used by the sensors to measure and/or track your data. Wearing your watch on a non-tattooed area of the wrist or arm is recommended. If you would like to share any other feedback with us or if you would like any further assistance, please let us know y reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. No need for chargers here! If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Tattoos, especially darker and denser inks, may interfere with the sensors of your Galaxy Watch due to the ink blocking the light used by the sensors to measure and/or track your data. Wearing your watch on a non-tattooed area of the wrist or arm is recommended. If you would like to share any other feedback with us or if you would like any further assistance, please let us know y reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US