Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Whole galaxy in my hand
on June 17, 2025
Posted by: Ahmed39
[This review was collected as part of a promotion.] Extremely useful and easy-to-use. I am constantly using the watch for almost everything. Especially galaxy AI in the watch is a life saver. Its quick and smooth. The UI is perfectly sized. Its just awesome
Value
5
Response from Samsung USBy R&R Team, June 17, 2025
Good day Ahmed39,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line. We're ecstatic to hear how much you've been enjoying your Galaxy Watch Ultra's features and functionality. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line. We're ecstatic to hear how much you've been enjoying your Galaxy Watch Ultra's features and functionality. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on June 17, 2025
Posted by: Wayno91
[This review was collected as part of a promotion.] Great companion to any galaxy device. Looks great, battery is amazing, and does everything you'd want a smartwatch to do. Best smartwatch to have in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What an upgrade from the Watch 5 pro
on June 17, 2025
Posted by: Cearnac
[This review was collected as part of a promotion.] I upgraded to the Galaxy watch ultra from the Galaxy watch 5 pro and I didn't think it could get any better but it did, I haven't had a chance to use Galaxy AI yet but I have a feeling it'll be fantastic as it has been with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with the phone.
on June 17, 2025
Posted by: VincewithaG
[This review was collected as part of a promotion.] The phone fits comfortably and is nice to have when listening to music. It had a lot of convenient features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't beat the Ultra
on June 17, 2025
Posted by: CROKKO23
[This review was collected as part of a promotion.] Best watch ever made just give me all the info I need to improve my health, is simple NOTHING like this Ultra watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!!!
on June 17, 2025
Posted by: MrCarterUltraWatch
[This review was collected as part of a promotion.] Love this new watch but definitely better than the five or something
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor quality
on June 18, 2025
Posted by: WorkNeeded
[This review was collected as part of a promotion.] This Watch is too bulky, too heavy, uncomfortable wristband and the battery dies in 12-15 hours of use adter a full charge. Definitely a waste of money and not worth what Samsung charges.
Value
2
Response from Samsung USBy R&R Team, June 18, 2025
Howdy WorkNeeded,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the 47mm Galaxy Watch Ultra is too large for your wrists, please take a look at the Galaxy Watch7. This device is offered in two sizes, 40mm and 44mm. You will have a 425mAh/300mAh battery, depending on what size you choose compared to the 590mAh battery that is offered with the Galaxy Watch Ultra. Also, the water and dust resistance are slightly different between the Watch Ultra and the Watch7. The Watch7 offers a 5 ATM+IP68, MIL-STD-810H rating while the Watch Ultra offers a 10 ATM+IP68, MIL-STD-810H rating. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance after reviewing the resources shared, let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the 47mm Galaxy Watch Ultra is too large for your wrists, please take a look at the Galaxy Watch7. This device is offered in two sizes, 40mm and 44mm. You will have a 425mAh/300mAh battery, depending on what size you choose compared to the 590mAh battery that is offered with the Galaxy Watch Ultra. Also, the water and dust resistance are slightly different between the Watch Ultra and the Watch7. The Watch7 offers a 5 ATM+IP68, MIL-STD-810H rating while the Watch Ultra offers a 10 ATM+IP68, MIL-STD-810H rating. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance after reviewing the resources shared, let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch ultra
on June 18, 2025
Posted by: Sirdpkeller
[This review was collected as part of a promotion.] This is the best smartwatch I've ever owned. I got my Galaxy watch ultra about 3 months ago, as my doctor suggested it. I have AFib and tachycardia and I can set alarms on the watch to measure my heart rate to let me know when it's higher than it should be or lower than it should be, it takes accurate afib readings or EKG readings and lets me know how I'm doing. Plus the watch looks great the battery life is good it lasts me about 2 days of constant use before I need to charge. I love that it keeps track of my walking tells me the moon phase and I can pay for things with it. The first watch that I've been able to wear 24/7. I would recommend this watch to anyone who wants a smartwatch. There's so many things that it does that I don't even use that I can imagine somebody who is more tech savvy than me would use. Mostly I don't get the full use of it because I'm disabled, but it does so many things that I just really love.
Value
5
Written by a customer while visiting Samsung US