Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Victor
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
So far I love the watch ultra better battery life for sure still learning all the things it can do but it don't ring or notify me with any alerts when I have the watch on I do have dark tattoos so that might be why it would be great if that would get a solution soon but overall I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Vincent
from Fort Myers, FL
Expertise:Expert
Verified Purchase:Yes
Excellent watch. Great features and construction is top notch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Aloha Vincent,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. We're jumping over the moon after hearing how much you've been enjoying the features and design of your Galaxy Watch Ultra. The Galaxy Watch Ultra is an excellent choice for users who prioritize durability, performance, and advanced features. Feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. We're jumping over the moon after hearing how much you've been enjoying the features and design of your Galaxy Watch Ultra. The Galaxy Watch Ultra is an excellent choice for users who prioritize durability, performance, and advanced features. Feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Dive602
Verified Purchase:Yes
Love it.. bought one for myself and the wife. WAY better than
Response from Samsung USBy R&R Team, May 22, 2025
Hey there Dive602,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. We're so happy to hear how much you've fallen in love with your Galaxy Watch Ultra. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. We're so happy to hear how much you've fallen in love with your Galaxy Watch Ultra. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Battery good
on May 24, 2025
Posted by: Afall
Expertise:Expert
Battery life is amazing and lasts all day long. Perfect smart watch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect balance of bold amd statement i love this
on May 26, 2025
Posted by: Pacman2025
Verified Purchase:Yes
Absolutely love it its featured surprise me its bold
Features
5
Written by a customer while visiting Samsung US
Posted by: Dixie 69
Verified Purchase:Yes
Less than user friendly. Just dont like the watch. Cant access sleep study. Why I bought it.
Response from Samsung USBy R&R Team, May 29, 2025
Hi there Dixie,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Posted by: CJ P
from Visalia CA
Expertise:Intermediate
Verified Purchase:Yes
great watch, easy setup, easy to use while moving. The only negative is the band have not found one that I like yet. Like the easy to find and use action button, makes it so easy to get watch into running mode
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome look, amazing feel
on May 30, 2025
Posted by: Music4Life
[This review was collected as part of a promotion.] This watch far surpasses my expectations, for sure! It's rugged design makes it so I don't have to worry about it getting damaged in my every day life. All the features it has, is very cool too.
The Galaxy AI has not really been tested yet on the watch, but I await with much anticipation to see what it can do, and how it will positively impact my daily life!
Keep up the good work!
The Galaxy AI has not really been tested yet on the watch, but I await with much anticipation to see what it can do, and how it will positively impact my daily life!
Keep up the good work!
Value
5
Written by a customer while visiting Samsung US