Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Love the look the feel
on February 27, 2025
Posted by: Mpolo
Great watch amazing features love samsung galaxy watch.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on February 27, 2025
Posted by: Greay1
[This review was collected as part of a promotion.] This device is great for my everyday activities. I love the sleekness of the design. It is both used for my business life and active life.
Value
5
Written by a customer while visiting Samsung US
Posted by: Postman
Verified Purchase:Yes
Nice watch. The watch band and clasp are terrible everything else is great. They need to change it before purchase
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Daniel A
from California
Expertise:Intermediate
Verified Purchase:Yes
Watch itself is very well built and looks great. As with all of them though the sleep tracking is pretty much worthless. Sometimes it works but most of the time it doesn't. My wife ended up getting the ring since the watch was so hit and miss. Battery is decent but expected longer based in size. I like the way the bands attach now vs older versions.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, February 27, 2025
Hello there Daniel,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There may be several reasons why your Galaxy Watch Ultra is not tracking your sleep properly. It could be due to a loose fit on your wrist, incorrect settings in the Samsung Health app, low battery on the watch, power saving mode activated, or perhaps something with software. Please check that your watch is worn snugly, ensure sleep tracking is enabled in the app settings, and try restarting your watch. Feel free to review, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra" to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manual
https://www.samsung.com/us/support/downloads/
"Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra"
https://www.samsung.com/us/support/answer/ANS10003276/
"Use Samsung Health sleep monitoring on your Galaxy Watch"
https://www.samsung.com/us/support/answer/ANS10003657/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There may be several reasons why your Galaxy Watch Ultra is not tracking your sleep properly. It could be due to a loose fit on your wrist, incorrect settings in the Samsung Health app, low battery on the watch, power saving mode activated, or perhaps something with software. Please check that your watch is worn snugly, ensure sleep tracking is enabled in the app settings, and try restarting your watch. Feel free to review, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra" to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manual
https://www.samsung.com/us/support/downloads/
"Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra"
https://www.samsung.com/us/support/answer/ANS10003276/
"Use Samsung Health sleep monitoring on your Galaxy Watch"
https://www.samsung.com/us/support/answer/ANS10003657/
Written by a customer while visiting Samsung US
Customer Rating
5
Super great wearing divice.
on February 27, 2025
Posted by: Jairob
[This review was collected as part of a promotion.] Galaxy Watch ultra has been a fantastic device which a wear all day long. Watch ultra features help me assess my day activities as well as my night sleep. Its health and connectivity benefits are great. I love the fashion design always gets good complements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for day to day
on February 27, 2025
Posted by: Santip2004
[This review was collected as part of a promotion.] Excellent for exercising, you can configurate your routine and everything with this watch, it help with your health and stress, perfect match with the samsung earbuds also, you can change the music from here without taking your phone, answer messages and take calls from here, the mic is perfect for these occasions, you can even put it under water so also works when you go swimming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra: Unleashing Untamed Power
on February 27, 2025
Posted by: GuitarMeezy
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a powerhouse! The camera is phenomenal, the AI helps make capturing photos in any condition a breeze. The new "Audio Eraser" feature is a game-changer. I was able to effortlessly remove distracting background noise from a video, making my guitar playing crystal clear. Even though someone is literally scrolling through reels right next to me!! The flow within apps is seamless, as well as beautiful; the phone updated almost instantly, a true powerhouse!! Last but certainly not least, the "now brief" feature is a delightful little time-saver! It's amazing how quickly it distills essential information into a clear, concise snapshot. Perfect for those moments when you need key details without wading through a full app.
10 out of 10 would recommend 👌
10 out of 10 would recommend 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Smartwatch Experience!
on February 27, 2025
Posted by: TeeHokken
[This review was collected as part of a promotion.] The Galaxy Watch Ultra is hands down the best smartwatch Samsung has ever made! It combines premium design, powerful performance, and cutting-edge features to deliver an unmatched experience.
Stunning Display & Rugged Design
The bright, ultra-durable display is stunning in any lighting condition, and the rugged build makes it perfect for outdoor adventures or intense workouts. It's stylish enough for everyday wear yet tough enough for any challenge.
Performance & Smart Features
With Seamless Action Across Apps, switching between tasks feels effortless, whether I’m checking notifications, controlling music, or responding to messages. The Now Brief feature is a game-changer, delivering AI-powered summaries of important updates at a glance—keeping me informed without distractions.
Health & Fitness Tracking
The watch comes packed with advanced health tracking, from heart rate and sleep monitoring to in-depth fitness insights. Whether I'm running, hiking, or swimming, it accurately tracks my performance and provides real-time coaching.
Battery Life & Fast Charging
Despite its power-packed features, the battery life is excellent, lasting multiple days on a single charge. Plus, fast charging ensures I’m never without my watch for long.
Final Thoughts
The Galaxy Watch Ultra is a must-have for Samsung users and fitness enthusiasts alike. With its seamless app integration, intelligent notifications, and top-tier health tracking, it’s the perfect smartwatch for any lifestyle.
Value
5
Written by a customer while visiting Samsung US