Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Nice watch
on February 25, 2025
Posted by: Dlwoods
[This review was collected as part of a promotion.] Works as expected. Sturdy, resists scratching, battery lasts for several days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best accessory ever
on February 25, 2025
Posted by: Stackedekc4
[This review was collected as part of a promotion.] I bought this to upgrade from the watch 5 and boy has it been!!! Battery life is amazing the speaker for the size is crisp. And looks wise it's clean looking would completely recommend people get this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for fitness
on February 25, 2025
Posted by: Heavyhitter562
[This review was collected as part of a promotion.] Great for fitness in timing my workouts and controlling music from my wrist
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love product
on February 25, 2025
Posted by: Tid124
[This review was collected as part of a promotion.] I like the fact is water proof and got more features. I getting this to replace my watch 6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch ever
on February 25, 2025
Posted by: Archyvip
[This review was collected as part of a promotion.] Best watch ever . The features and apps works pretty good. Also the loos and design are nice .very happy with these watch ⌚️.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This samsun galaxy watch has great features
on February 25, 2025
Posted by: Joe123
[This review was collected as part of a promotion.] I bought this samsun galaxy watch almost 1 year and half the ago and it's battery life is very durable after very charger and it's so useful with all the advance technology that came with the watch help me to manage my heart beat, check my cholesterol level, check my blood pressure, account how steps i walk back and forth during the day. Also, help me with sleep, set up my alarm clock. The watch also have different faces and ease to set up the time. I really believe that that the next generation of samsun galaxy watch or tablet even any products made by samsun galaxy will be more advanced as far as technology and durability, because samsun products has so much great features in a way that it's not easy to manage every features in one day but the more you learn about it the more you want to know and better understand the role they play to improve the value of the samsun galaxy watch. I have bought citizen watch in different styles and features but when i bought my first samsun galaxy watch i immediately left in love with both watches immediately. I used one for work and the other one watch to go out on social occasions. I believe samsun products are reasonable some of it can be affordable in price depending on the value and make and model. I will prefer anyone to learn more about the samsun product you intending to buy and which quantity they have and if they product has any retail discounts online or in store. I will recommend my samsun galaxy watch to anyone or family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart watch on the market
on February 25, 2025
Posted by: BigJigglyPainus
[This review was collected as part of a promotion.] Man, I'm honestly blown away by my new galaxy watch ultra. This thing is everything I could ask for in a watch and then some. The gestures are very convenient and work very well. All functions are very easy to program to whatever button or gesture I choose. The faces are so diverse, very well made and organized, and are presented a smooth, clean ui, apps work great, health monitoring works very well, I was able to sync my kaiser account to further monitor my health, appointments, and test results which is very convenient. The design is beautiful, I opted for the titanium model. The band that came with it is comfy and very adjustable to get the perfect fit for you but I opted to get a metal band to keep that sleek, clean, traditional watch aestetic. Best of all is the battery life, I run it on power saving mode and I can literally get a full week out of this thing. To test it I went 6 days straight without charging it and still had 21% battery left. I recommend this thing 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
BioActive Sensor Performance a Disappointment
on February 25, 2025
Posted by: Frustrated
[This review was collected as part of a promotion.] The Watch Ultra is my fifth Samsung Galaxy Watch. With each upgrade I've been pleased . . . until now. It fails to record my sleep properly, showing on average about 2 hours of sleep per night. No matter how I adjust the position and tightness of the watch on my wrist, large gaps appear in the eights hours I spend sleeping more or less soundly each night in bed. The watch, together with my S24 Ultra phone, accurately records my vigorous activity during the day (I'm in my 70s but walk on average over 21,000 steps per day). A smart watch (which boasts its AI capabilities) ought to be able to figure out that I couldn't keep up that pace on just 2 hours per night. It's my watch that needs sleep coaching - - not me. I believe the 47mm watch case is too large for my 7 inch wrist. I would love to try out the 40mm Watch 7 to see if it performs better than my supposedly better quality Watch Ultra. I know the ring is also a biometric option, but I'm unwilling to fork out even more money just to get the fitness tracking performance I thought I'd get when I upgraded to the Watch Ultra.
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Howdy Frustrated,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There may be several reasons why your Galaxy Watch Ultra i snot tracking your sleep properly. It could be due to a loose fit on your wrist, incorrect settings in the Samsung Health app, low battery on the watch, power saving mode activated, or perhaps something with software. Please check that your watch is worn snugly, ensure sleep tracking is enabled in the app settings, and try restarting your watch. If you have any questions for us or if you would like further assistance after reviewing the resources below, please reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manual
https://www.samsung.com/us/support/downloads/
"Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra"
https://www.samsung.com/us/support/answer/ANS10003276/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There may be several reasons why your Galaxy Watch Ultra i snot tracking your sleep properly. It could be due to a loose fit on your wrist, incorrect settings in the Samsung Health app, low battery on the watch, power saving mode activated, or perhaps something with software. Please check that your watch is worn snugly, ensure sleep tracking is enabled in the app settings, and try restarting your watch. If you have any questions for us or if you would like further assistance after reviewing the resources below, please reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manual
https://www.samsung.com/us/support/downloads/
"Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra"
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US