Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
3
Certain features don't work
on February 25, 2025
Posted by: Walter
[This review was collected as part of a promotion.] The clicking on off with your pointer finger/thumb hardly works.
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hey Walter,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your gestures aren't working on your Samsung Galaxy Watch Ultra, it could be due to a few reasons. The gesture feature might be disabled in settings, the watch might need a software update, your wrist movement might not be detected properly due to tight clothing, or there could be physical damage to the watch itself. Please check your settings to ensure your gestures are enabled, update your watch software, and try adjusting your wrist movement while wearing the watch to see if it improves detection. For your convenience, I have included a link to your device manual for your review. If you have any questions or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manual
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your gestures aren't working on your Samsung Galaxy Watch Ultra, it could be due to a few reasons. The gesture feature might be disabled in settings, the watch might need a software update, your wrist movement might not be detected properly due to tight clothing, or there could be physical damage to the watch itself. Please check your settings to ensure your gestures are enabled, update your watch software, and try adjusting your wrist movement while wearing the watch to see if it improves detection. For your convenience, I have included a link to your device manual for your review. If you have any questions or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch
on February 25, 2025
Posted by: Dcrow1970
[This review was collected as part of a promotion.] I live this watch, looks sharp and works seamlessly with my phone. It looks great and functions amazingly. I would recommend it for future apps once da approves blood pressure and blood sugars in addition to pulse oximeter. The egg function and heart rate monitor is sipperb
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the size, the long battery life and the flu
on February 25, 2025
Posted by: Cvh1998
[This review was collected as part of a promotion.] I wear my watch daily even to shower, I only take it off to charge the battery helps me not to have to use my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Major advancements
on February 25, 2025
Posted by: Bgive8
[This review was collected as part of a promotion.] This is my third Samsung watch and introduces major advancements over the pro 5 it is replacing. I truly enjoy the seamless action across apps.
Highly recommend!
Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Steps..heart rate..messages etc
on February 25, 2025
Posted by: Slugger
[This review was collected as part of a promotion.] It's been great to see how many steps I do on my route 100%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is amazing. Battery life is excellent.
on February 25, 2025
Posted by: Ninek9
[This review was collected as part of a promotion.] The energy score feature is amazing and very accurate to how I am feeling that day. I have all my features turned on and still my battery life is excellent.the Seamless actions across apps is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 25, 2025
Posted by: Teddy28
[This review was collected as part of a promotion.] Good messaging on device. Like the watch alot. Has great features and is big enough to read well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly amazing
on February 25, 2025
Posted by: Papabreach
[This review was collected as part of a promotion.] Very great, one fall back. It doesn't like tattoos. I have a sleeve on each arm, so most of the sensors do not work. I still love it for it functionality, but I'm disappointed in the accessibility with tattoos.
Value
4
Written by a customer while visiting Samsung US