Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
Nice
on February 20, 2025
Posted by: Bikash dhungana
Verified Purchase:Yes
Nice very one of the best in smart watches ultra one
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love My Galaxy Watch Ultra
on February 20, 2025
Posted by: Another dude on Visible
from Baltimore,Md
Expertise:Expert
Verified Purchase:Yes
Absolutely love the watch more than I thought I would so much so I end up buying one for my son and four or five of my friends end up getting one also.
Great product love my Samsungs ever since the original Galaxy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung watch ultra
on February 20, 2025
Posted by: Anonymous
from Fortworth
Expertise:Beginner
Verified Purchase:Yes
Overall, the Samsung Watch Ultra is worth every penny. It’s packed with cutting-edge technology, looks fantastic, and performs flawlessly. If you’re looking for a top-tier smartwatch, this is it! Highly recommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on February 20, 2025
Posted by: Cisom
Expertise:Expert
Verified Purchase:Yes
Love the watch.. longer battery life and bigger display which makes it easy on the eyes...
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Watch Wish it Had a Longer Battery Life
on February 20, 2025
Posted by: Anthony
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Love the watch. Not sure if its just the watch face (I use the fallout pipboy) as it works perfectly. But the battery is good for 3 days max. Without AoD and such. But thats okay with me. Would be nice to go a week without charge. I had a Galaxy Watch 3 Classic before this and it would last me about a week's time. Still love the watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Major Galaxy Upgrade
on February 20, 2025
Posted by: Alan S
Verified Purchase:Yes
Galaxy Watch 7 Ultra is a huge step up from my last Galaxy watch, but thats no surprise since I came from Galaxy Watch 4 Classic. I am very happy with this entire generation because I skipped a few generations
Features
5 out of 5
5
Performance
5 out of 5
5
Response from Samsung USBy R&R TeamFebruary 20, 2025
Good day Alan,
Thanks for sharing your recent experience with using your Samsung Galaxy Watch Ultra. It's amazing to hear how much you're loving your new Galaxy Watch Ultra. You're absolutely correct about the advancements that have been made to your Watch Ultra since having your Galaxy Watch4 Classic. We realize that transitioning to new devices can come with somewhat of a learning curve. We offer a wealth of resources to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. I have linked a few of these resources below for your review, for your convenience. If you would like to share any other feedback with us or if you would like further assistance, please feel free to contact Samsung Support. Thanks for choosing Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy ultra watch
on February 20, 2025
Posted by: Pau Co
from Pgh, Pa
Expertise:Beginner
Verified Purchase:Yes
Have had a fw weeks now. So far liking the battery life compared to my previous Galaxy 4 classic. Can squeeze 4 days lofe but prefer to charge every 3 due to my job. Like the slightly larger screen. Watchband that comes with the watch doesn't allow watch to sit flat on my Samsung trio charging station. Got a couple different ones that keeps me from taking band off to charge
I would recommend this to a friend!
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Health, wealth and happiness
on February 20, 2025
Posted by: GalaxyDevices4theWin
[This review was collected as part of a promotion.] I love my Samsung devices! And specifically my Galaxy watch Ultra. I makes me healthier and wealthier.
I use the sleep tracking features to experiment with different sleeping positions, bedtime, room temperatures, lighting levels etc. to optimize my rest and recovery and it's really been helpful.
I used the medication reminder feature to be more compliant with my new thyroid medication. Because I am new to daily medication, I might otherwise forget as I have frequently in the past. My blood work has improved as a result.
I operate a business In a competitive market and industry. The first point of contact is almost always via phone or internet. My Galaxy phone is almost never more than an arms reach away but not always. Several times I have been able to respond to a customer while I was in the shower and closed the sale because I was able to respond immediately. Sometimes that critical timing makes the 100s or even 1,000s of dollars difference getting the job and not. I can easily schedule/ reschedule jobs on the calendar and communicate with my crews in the field. The seamless action across apps and devices make me more productive.
The titanium case means that it looks as good as the day it arrived and all of those capabilities and lots more make me happy.
Galaxy devices for the win!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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