Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Dguyy
from California
Verified Purchase:Yes
Nice fit and is more advanced than l need from basic to advanced, fits all your needs for time keeping.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 6, 2025
Good day Dguyy,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. We're jumping over the moon after hearing that you have been enjoying your Watch Ultra features and functionality. Let us know if you would like to share additional feedback with us or if you would like further assistance by contacting Samsung Support at your leisure. Thanks for choosing Samsung!
- Debra
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https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. We're jumping over the moon after hearing that you have been enjoying your Watch Ultra features and functionality. Let us know if you would like to share additional feedback with us or if you would like further assistance by contacting Samsung Support at your leisure. Thanks for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
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https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great wearable
on February 1, 2025
Posted by: Dabo T
Expertise:Expert
I got this a week ago and it is my phone on my wrist, it's amazing how people admire it and know it is worth every dollar.
Good job SAMSUNG
Good job SAMSUNG
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 6, 2025
Greetings Dabo,
Thank you for taking the time to share your thoughts with us regarding your experience with your Samsung Galaxy Watch Ultra. We love hearing how much you have enjoyed your device so far. We'd love to hear more, in fact! If you would care to provide additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thanks for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for taking the time to share your thoughts with us regarding your experience with your Samsung Galaxy Watch Ultra. We love hearing how much you have enjoyed your device so far. We'd love to hear more, in fact! If you would care to provide additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thanks for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on February 1, 2025
Posted by: swilson
Bought this watch last week and it awesome. I have seen some complaints about the battery and I have no issues with it. Love the face of it. I would recommend this watch.
Response from Samsung USBy R&R Team, February 5, 2025
Hi there Swilson,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. We love to hear that you are enjoying all of the awesome features and the performance that your Galaxy Watch Ultra offers. Let us know if you would like to provide any other feedback with us by reaching out to Samsung Support at your leisure. We hope that you continue enjoying your Galaxy Watch Ultra! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. We love to hear that you are enjoying all of the awesome features and the performance that your Galaxy Watch Ultra offers. Let us know if you would like to provide any other feedback with us by reaching out to Samsung Support at your leisure. We hope that you continue enjoying your Galaxy Watch Ultra! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Bradford, PA
Expertise:Intermediate
Verified Purchase:Yes
Awesome watch. It does a lot. It takes a little time to understand everything, but it is well worth the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 5, 2025
Aloha Doug,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. We understand that upgrading your devices can come with a bit of a learning curve. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. We understand that upgrading your devices can come with a bit of a learning curve. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Jovanni R
from Port Saint Lucie FL
Expertise:Expert
Verified Purchase:Yes
The biggest best looking watch around. From the moment I opened the package and took it out of the box. You not only can feel the premium build but its brightness and battery life is out of this world. I do miss the bezel from the classic however it’s in its own league. You will not be disappointed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 5, 2025
Hey there Jovanni,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. We are ecstatic to hear that you have been taking full advantage of all the features that your Galaxy Watch Ultra offers. If you would like to provide additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. We are ecstatic to hear that you have been taking full advantage of all the features that your Galaxy Watch Ultra offers. If you would like to provide additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Ian Moone
from MN
Expertise:Expert
Verified Purchase:Yes
This is the best Galaxy watch I've owned! Much faster than even the 6 Classic, screen is brighter and it's got a solid build quality. It's the most I've ever paid for a watch but I personally think it's worth every penny. I hope they keep releasing an Ultra version because I'm a fan for life!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 5, 2025
Hi there Ian,
Thanks for taking the time to review your Samsung Galaxy Watch Ultra. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. We're so happy to hear that you have been enjoying the functionality and features that are offered with your device. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you would like to share additional feedback with us, please feel free to reach out to Samsung Support. We'd love to hear more! Have fun with your Galaxy Watch Ultra and thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the time to review your Samsung Galaxy Watch Ultra. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. We're so happy to hear that you have been enjoying the functionality and features that are offered with your device. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you would like to share additional feedback with us, please feel free to reach out to Samsung Support. We'd love to hear more! Have fun with your Galaxy Watch Ultra and thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Rocksolid302
from New York/Florida
Expertise:Intermediate
Verified Purchase:Yes
My only complaint is the battery life, it's no different than previous models otherwise I love the watch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 6, 2025
Hi Rocksolid302,
Thank you for taking the time to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 48 hours in Exercise power saving mode, and up to 60 hours without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. When you have some free time available, please check out "Reduced battery life on your Samsung smart watch" to learn how you can optimize the life of your Watch Ultra battery. Please feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. We're always here to assist you in every way that we can! Thanks for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 48 hours in Exercise power saving mode, and up to 60 hours without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. When you have some free time available, please check out "Reduced battery life on your Samsung smart watch" to learn how you can optimize the life of your Watch Ultra battery. Please feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. We're always here to assist you in every way that we can! Thanks for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life STINKS!
on February 5, 2025
Posted by: Luckylady
Its a little bigger than I like, but I like all the features. But everything good about this watch doesn't make up for the fact the battery life is a JOKE.
People, it won't go 2 days without needing a 2 hour charge.
Forget about using all the features of this watch to run a marathon. It won't make it that long!
People, it won't go 2 days without needing a 2 hour charge.
Forget about using all the features of this watch to run a marathon. It won't make it that long!
Thinking about returning it forgot other reason than the battery.
Response from Samsung USBy R&R Team, February 6, 2025
Howdy Luckylady,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. Your candor is welcomed as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 48 hours in Exercise power saving mode, and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" to learn how you can optimize the life of your battery. Also, check out the Galaxy Watch7 if the Watch Ultra's 47mm case size feels too large for your liking. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. Your candor is welcomed as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 48 hours in Exercise power saving mode, and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" to learn how you can optimize the life of your battery. Also, check out the Galaxy Watch7 if the Watch Ultra's 47mm case size feels too large for your liking. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US