Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: David
from Jacksonville FL
Expertise:Expert
Verified Purchase:Yes
Excellent watch. Battery good, apps great and it all works well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Camer4_man
from Stockton, CA
Expertise:Expert
Verified Purchase:Yes
Love this watch! Stylish and very funtional. Plenty of options.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: M Zohrob
from Michigan
Expertise:Expert
Verified Purchase:Yes
Works great. Has so many new functions to track excercise.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tony
from Utah
Expertise:Intermediate
Verified Purchase:Yes
This watch has changed my life all for the better. It is a game-changer you wont regret.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
it needs lots of work.
on January 27, 2025
Posted by: pbl57lsu
in a few weeks there is so much that needs to be corrected. for starters it's ability to play videos is non-existent. there's no reason why this watch should not be able to play a video through text message as it does play videos on the browser YouTube. at this price point I expected to be able to do so in any situation especially text message.
they talk to text feature is very literal translation and buggy. can you say things like period or question mark it types out the word instead of the punctuation. you cannot preset it to voice to talk you have to toggle through it every time on every conversation it is annoying.
when I clear notification on my watch it's a disappear on all my devices not exactly but mostly instantaneously.
if you have a tattooed forearm the sensors will not work as well as many of the gesture features. with that being said it needs voice command capability on many of these features. One thing I'll never understand and maybe it'll be another 10 years from now but using AI through all features of a device to ask you if you want to respond hear something red or navigate your device. things like this are the future of assistant and AI. nothing is close to being hands-free assistant capable.
there are many nice conveniences of this watch but ultimately you are paying premium price which could get you a smartphone that can easily handle the tasks that this one cannot. I understand the difficulty of designing and creating a watch to do these things but these are the expectations of the consumer today. software has a long way to go hopefully they can bridge the gap sooner than later because the potential is endless.
Response from Samsung USBy R&R Team, January 28, 2025
Hi there Pbl57lsu,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Here are a few tips to improve your talk-to-text feature on your Watch Ultra: Speak concisely and at a natural pace: Avoid mumbling, speaking too fast, or dragging out words. Make sure your watch is set to the correct language for optimal recognition. Also, ensure you have the latest software updates installed on your watch. If your Galaxy Watch Ultra notifications are disappearing from your phone, please check your phone's notification settings within the Galaxy Wearable app. Please ensure that notifications are enabled for the specific apps you want to receive on your watch, and that you haven't accidentally turned on a "Do Not Disturb" mode on either your phone or watch. Also verify that your watch is properly paired and connected to your smartphone. Dark colored ink in some tattoos can cause the pulse light sensor to not pass through the skin properly which will not allow the watch sensors to function properly. The disruption cause by the ink can interfere with accurate readings and wrist detection features. We recommend switching the watch to your other wrist, if you do not have any tattoos that may disrupt the sensor while you wear it. A few resources have been provided for your below to check out when you have some time. Let us know if you have any questions or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10002855/
https://www.samsung.com/us/watches/galaxy-watch-ultra/
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Here are a few tips to improve your talk-to-text feature on your Watch Ultra: Speak concisely and at a natural pace: Avoid mumbling, speaking too fast, or dragging out words. Make sure your watch is set to the correct language for optimal recognition. Also, ensure you have the latest software updates installed on your watch. If your Galaxy Watch Ultra notifications are disappearing from your phone, please check your phone's notification settings within the Galaxy Wearable app. Please ensure that notifications are enabled for the specific apps you want to receive on your watch, and that you haven't accidentally turned on a "Do Not Disturb" mode on either your phone or watch. Also verify that your watch is properly paired and connected to your smartphone. Dark colored ink in some tattoos can cause the pulse light sensor to not pass through the skin properly which will not allow the watch sensors to function properly. The disruption cause by the ink can interfere with accurate readings and wrist detection features. We recommend switching the watch to your other wrist, if you do not have any tattoos that may disrupt the sensor while you wear it. A few resources have been provided for your below to check out when you have some time. Let us know if you have any questions or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10002855/
https://www.samsung.com/us/watches/galaxy-watch-ultra/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Fabulous features
on January 29, 2025
Posted by: None
from Nc
Expertise:Intermediate
4 star would have been 5 if easier to learn to learn and set up
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric Rollings
from Bremen,Georgia
Expertise:Intermediate
Verified Purchase:Yes
great watch has very sleek look to it.
the band is a plus too. I also like the apps settings
the band is a plus too. I also like the apps settings
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Guy333
Verified Purchase:Yes
Fabulous, easy to set up and full of features! Buying online via Samsung is the way to go.
I would recommend this to a friend!
Written by a customer while visiting Samsung US