Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: David W
from Boston area, Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
A truly excellent all-around smartwatch provding a ton of useful features, extended battery life along with durability! The larger size watch face is a real plus!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert
from Oliver Springs, Tennessee
Expertise:Expert
Verified Purchase:Yes
The Samsung Watch Ultra is very nice and easy to use. All the quality from Samsung I Expect! How Ever Google needs to stop forcing you to use their ops and settings. I used to be able to make my own faces but apparently wear OS 5.0 changed that.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mark
from Baltimore, MD
Expertise:Expert
Verified Purchase:Yes
The watch and buying experience were great. I wish Samsung would use a different parcel carrier. FedEx has consistently fallen short of minimum standards.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jose
from California
Expertise:Beginner
Verified Purchase:Yes
It's better than I expected in every way! this watch tops my expectations
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Patrick
from Raleigh NC
Expertise:Beginner
Verified Purchase:Yes
Like the look and feel of the watch great battery life. Wish it had a golf app
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bud3
Expertise:Intermediate
Verified Purchase:Yes
It is a nice watch. Can check your hearth rate and lot more
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andy
from Evansville, IN
Expertise:Expert
Verified Purchase:Yes
This has been Samsung best watch yet. You can not beat the battery life and features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Phil
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Great watch love the additional features. Unfortunately the battery drains way faster than my Galaxy watch 5PRO did. Overall not a bad watch would like if the battery lasted longer.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, January 14, 2025
Aloha Phil,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn some helpful ways of getting the most life out of your battery. If you would like further assistance afterward or if you have any questions for us, feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn some helpful ways of getting the most life out of your battery. If you would like further assistance afterward or if you have any questions for us, feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US