Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Samsung never dissappoints me they always exceed
on December 31, 2024
Posted by: Joker
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Larger band fits amazing and its a strong large face.This watch exceeds all my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eber
Verified Purchase:Yes
It's a great watch, switched from the 6 classic. The only difference I can tell is the longer battery life and that's something I really enjoy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Response from Samsung USBy R&R Team, July 2, 2025
Hello there Eber,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra is a more rugged, fitness-focused smartwatch with a titanium build, a larger battery, and a new bioactive sensor, while the Galaxy Watch6 Classic retains a more traditional design with a rotating bezel and is available in smaller sizes. The Galaxy Watch Ultra also offers several features not found on the Galaxy Watch6 Classic. These features are primarily focused on enhanced fitness tracking and improved health monitoring accuracy. The Watch Ultra includes features like cycling FTP prediction, a multisport workout mode, and a running race partner mode, which are absent in the Watch6 Classic. It also boasts a more accurate bioactive sensor, FDA-approved sleep apnea detection, and a unique "Energy Score" feature. Additionally, the Watch Ultra features a titanium build, a brighter display, and a larger battery compared to the Watch6 Classic. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra is a more rugged, fitness-focused smartwatch with a titanium build, a larger battery, and a new bioactive sensor, while the Galaxy Watch6 Classic retains a more traditional design with a rotating bezel and is available in smaller sizes. The Galaxy Watch Ultra also offers several features not found on the Galaxy Watch6 Classic. These features are primarily focused on enhanced fitness tracking and improved health monitoring accuracy. The Watch Ultra includes features like cycling FTP prediction, a multisport workout mode, and a running race partner mode, which are absent in the Watch6 Classic. It also boasts a more accurate bioactive sensor, FDA-approved sleep apnea detection, and a unique "Energy Score" feature. Additionally, the Watch Ultra features a titanium build, a brighter display, and a larger battery compared to the Watch6 Classic. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: DaWayne
Expertise:Intermediate
Verified Purchase:Yes
Really big watch but seems to work properly and has great battery life!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, July 2, 2025
Salutations DaWayne,
Thanks for taking the opportunity to review your Samsung Galaxy Watch Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. No need for chargers here! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the opportunity to review your Samsung Galaxy Watch Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. No need for chargers here! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Best smart watch yet. I have had most of the galaxy watches and the ultra is by far the best.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, July 2, 2025
Aloha Mike ,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. We're pleased to hear how much you've been enjoying your Galaxy Watch Ultra since unboxing it. Feel free to reach out to Samsung Support if you would care to provide additional feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. We're pleased to hear how much you've been enjoying your Galaxy Watch Ultra since unboxing it. Feel free to reach out to Samsung Support if you would care to provide additional feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Disappointed
from California
Expertise:Intermediate
Verified Purchase:Yes
Timer feature malfunctioning. Had to download another app. I mainly bought it for this feature and compass is off.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Matthew Bault
from Bloomington Indiana
Expertise:Expert
Verified Purchase:Yes
Beautiful watch with so much to offer. In my opinion it is a small smartphone on my wrist.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, July 2, 2025
Howdy Matthew,
Thanks for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're happy to hear that you have been pleased with your recent purchase. Feel free to contact Samsung Support if you would like to share any other feedback with us. We'd love to hear more from you! Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're happy to hear that you have been pleased with your recent purchase. Feel free to contact Samsung Support if you would like to share any other feedback with us. We'd love to hear more from you! Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Ron Locklear
Verified Purchase:Yes
Upgraded from the 6 to the Ultra and I love everthing about my new watch. If you're thinking of upgrading your current watch, you will not be disappointed with the Galaxy Ultra.
Written by a customer while visiting Samsung US
Posted by: Reza
from TX
Expertise:Expert
Verified Purchase:Yes
Here's why!
1. Love the screen size
2. Love the quality of information given
3. More powerful in every aspect
4. Battery life is FANTASTIC (3+ days easy)
1. Love the screen size
2. Love the quality of information given
3. More powerful in every aspect
4. Battery life is FANTASTIC (3+ days easy)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US