Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Carl B
from California
Expertise:Intermediate
Verified Purchase:Yes
Actually feels like an upgrade from my Galaxy Watch 5 Pro. Love the new design. Lita well. Seems slightly thinner, which i wanted. Love the upgraded band. Overall super satisfied and highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Foe20
Verified Purchase:Yes
Battery is improved from the previous (Classic) watch. Not enough to make it 5 ⭐ though.
Written by a customer while visiting Samsung US
Posted by: Hain
from Austin Texas
Expertise:Intermediate
Verified Purchase:Yes
Looks great. I like the new shape. It is essential for my 5K training.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mustafa
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
I don't know if I like the shape of the watch. Galaxy is unique from other devices, they don't need to follow the mold of other watches to compete. The functions of the watch are otherwise pretty accurate, except for the sleep app. I bought Galaxy 6 watch and had the same problem - inconsistent sleep tracking and now the ultra watch. I am going to see if it's a Samsung technical issue that can be fixed but galaxy 6 wasn't fixable to so I am not holding out hope here either.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, December 26, 2024
Hi there Mustafa,
Thanks for taking the time to review your Samsung Galaxy Watch Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As you know, wearing your watch to bed will help you keep track of your sleep patterns. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. When you have the opportunity available, please take a moment to review "Use Samsung Health sleep monitoring on your Galaxy Watch" to learn more about using this feature. Feel free to contact Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00090402/
Thanks for taking the time to review your Samsung Galaxy Watch Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As you know, wearing your watch to bed will help you keep track of your sleep patterns. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. When you have the opportunity available, please take a moment to review "Use Samsung Health sleep monitoring on your Galaxy Watch" to learn more about using this feature. Feel free to contact Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US
Posted by: Carlos
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
It's very useful and helpful to watch will use for years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Af as
from Dover DE
Verified Purchase:Yes
Looks as described and shown online. Wrist band is too big for me. Looking into something smaller.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Yolanda
from Riverside California
Expertise:Intermediate
Verified Purchase:Yes
Awesome watch! I charge it every 3 days. The pass watch I had to recharge it daily!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ATAT
Expertise:Expert
Verified Purchase:Yes
Great battery life and looks. Fitness tracker is also great
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US