Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Vidy
Verified Purchase:Yes
This is my first smart watch. I never wore any prior. I do like galaxy ultra watch. It does so much health wise. I wouod like to see more apps being on boarded like Ring and others.
Written by a customer while visiting Samsung US
Customer Rating
5
Good transaction but trade in process takes too lo
on December 19, 2024
Posted by: JROD
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Good transaction but trade in process takes too long.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kostas
from Cumming GA
Expertise:Expert
Verified Purchase:Yes
Nice design but a bit bulky and heavy, very good screen sensitivity, great resolution.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
The battery is not lasting as long as it is intended to
Response from Samsung USBy R&R Team, December 20, 2024
Hello Phil,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch Ultra offers up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Let us know if you would like further assistance after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch Ultra offers up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Let us know if you would like further assistance after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Will C
from California
Expertise:Expert
Verified Purchase:Yes
For those who are upgrading their current Galaxy watch, it will take you about 10 minutes to totally forget that there's no bezel. The additional side buttons facilitate access to the most used applications. It may feel clunky on smaller wrists however the screen is clear and easy to read.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeremy
Verified Purchase:Yes
Great fit for a guy with a bigger wrist, great battery life and very stylish. I have owned 3 Samsung watches this one has definitely become my new favorite and daily wear.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Rob66
from los angeles
Expertise:Expert
Verified Purchase:Yes
The Galaxy Watch Ultra feels like Samsung’s best!
Its bold “squircle” design stands out.
Battery lasts about 1.5 to 2 days if you keep all features on.
Performance is super-smooth, a huge leap from older models.
Action button is limited and could use more customization.
Sensors are generally accurate but depend on proper fit and conditions.
Bands look great but comfort varies; some leave marks.
Overall, a top-tier Android smartwatch that mixes style, fitness, and function.
Its bold “squircle” design stands out.
Battery lasts about 1.5 to 2 days if you keep all features on.
Performance is super-smooth, a huge leap from older models.
Action button is limited and could use more customization.
Sensors are generally accurate but depend on proper fit and conditions.
Bands look great but comfort varies; some leave marks.
Overall, a top-tier Android smartwatch that mixes style, fitness, and function.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kenia puntier
Expertise:Expert
Verified Purchase:Yes
The best phone i have it. Im impress i really recommendend
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US