Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: ETichauer
Expertise:Intermediate
Verified Purchase:Yes
Missing 2 very important complications, distant and weather forecast.
Response from Samsung USBy Social Commerce, December 6, 2024
We appreciate you taking the time to share your feedback on the Galaxy Watch Ultra, ETichauer. Your feedback is crucial as we continue to make improvements. The Watch Ultra includes a variety of health features, and the Samsung Health app works in conjunction with your Galaxy Watch7 or Galaxy Watch Ultra to generate a personalized energy score. This score is based on several factors, including your sleep data, blood oxygen level, snoring duration, skin temperature, and heart rate. We noted your suggestions regarding the distance and weather forecast. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Russ
from North Carolina
Expertise:Expert
Verified Purchase:Yes
The watch works very well. It's easy to use. I enjoy the bright screen. The quality of the product is very very good.
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Armin
Verified Purchase:Yes
Beautiful watch with ugly watch faces.
This watch is certainly beautiful, but lack of creative watch faces makes it kinda boring and useless. My galaxy watch 4 used to receive tons of copliments than this watch just by look and havjbg deally beautiful watch faces.
This watch is certainly beautiful, but lack of creative watch faces makes it kinda boring and useless. My galaxy watch 4 used to receive tons of copliments than this watch just by look and havjbg deally beautiful watch faces.
Features
3
Performance
3
Value
2
Response from Samsung USBy Social Commerce, December 6, 2024
Thanks for providing us with your candid feedback on the Galaxy Watch Ultra, Armin. The Galaxy Watch Ultra helps you start your day strong with an Energy Score, which calculates your physical readiness based on your sleep, heart rate, and steps from the previous day. Using Galaxy AI, it analyzes key indicators of your overall condition and provides you with a daily score, enabling you to achieve your goals. We understand that you would like more watch face options, and we are always working to enhance our offerings and provide our customers with a variety of watch faces. We recommend checking the Wearable app regularly for new watch face releases, as we continue to introduce more options. Once again, we greatly appreciate the feedback. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The Best period you can not get a better deal
on December 6, 2024
Posted by: Izzy
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Love this watch! Its awesome and the deal is unbeatable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too heavy and uncomfortable
on December 6, 2024
Posted by: Tubalou
from Pennsylvania
Expertise:Expert
I bought this as part of the Black Friday promotion to replace my Watch 5 Pro. I was looking for some of the additional sensor capabilities and accuracy. I do like the ease of changing bands and found inexpensive adapters that allowed using the 20mm bands from my former watches.
The screen looks great and it is responsive. However, after wearing it for a day I had to return it. It was so heavy that it actually hurt my wrist and started to make my hand numb. It also won't work with the watch faces I bought for my earlier watch, but I could have lived with that. I really wanted to like this, but I'm sticking with my 5 Pro for now.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy Social Commerce, December 8, 2024
We appreicate your feedback on the Galaxy Watch Ultra, Tubalou. We always look forward to getting insights from our customers. With the new One UI, powered by an all-new processor, the Galaxy Watch Ultra is designed to support you on every adventure. Gear up for any expedition with a variety of band options for all terrains. We're glad to see that you enjoyed the screen and responsiveness of the Watch. We noted your concerns about the watch being heavy for you. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Watch Guy
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade from the Galaxy 5. Battery time is about three days before recharge. People complaining about battery time should look how many apps are running.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Joaquín Cab
from Hagerstown, MD
Verified Purchase:Yes
It was a gift, but he enjoy it to much and was so happy.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mr Smith
from WNY
Expertise:Expert
Verified Purchase:Yes
Really like the features and appearance of the Galaxy Watch Ultra. The shipping was quick and secure. The trade in process went smoothly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US