Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: R107K1LL3R
from Bakersfield, California
Expertise:Intermediate
Verified Purchase:Yes
Low how durable the new ultra is and can't wait to see what is done next!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kris
from LA , CA
Verified Purchase:Yes
nice style something new in Samsung family. for power saving on can last up to 3.5-4 day.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with my upgrade
on July 28, 2024
Posted by: ChiefMichael
from Los Angeles
Expertise:Expert
I upgraded from the watch 6 classic to this watch and I'm happy I did. This watch feels noticeably more responsive. I wasn't really a fan of the rotating bezel so I'm ok with it not being present on this watch. What I like the most about this watch 7 Ultra is how it looks/feels more premium.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great except for battery life and color selection
on August 2, 2024
Posted by: Leo9
from Fairfax, VA
Expertise:Intermediate
I like a lot about this 40mm Galaxy watch 7. It's responsive and works well tracking and syncing my workouts with my Galaxy s24+ phone. However, the battery life is short and I have to charge it every day. It's surprisingly worse than my old Galaxy watch 5. Also the only available colors, green and cream, make the watch look cheap in my opinion. The black color of my old Galaxy watch 5 and band was a lot classier.
I would recommend this to a friend!
Features
5
Performance
2
Design
2
Value
3
Response from Samsung USBy R&R Team, August 2, 2024
Hello Leo, Thank you for getting in touch. We appreciate your feedback on the new Watch Ultra and are glad to hear about your experience. The Watch Ultra offers a variety of band options for different environments and is designed for top-notch performance with its new processor and the new One UI. If you're facing challenges with battery life, please review the attached link for tips on optimizing it. Feel free to reach out to us at Samsung Support if this persists.-Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THE NEW WATCH STYLE
on August 9, 2024
Posted by: Warm97hart
[This review was collected as part of a promotion.] I absolutely love the feel and shape of the new Ultra on my arm. It has great features for everyday life and even new o es for health benefits. I'm glad samsung came out with this watch. Would love to see a scuba diving version of this watch but I am 100% in LO VE WITH MY WATCH.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stopped connecting after 3 weeks!!!
on August 18, 2024
Posted by: Dima
from Auburn WA
Expertise:Expert
I received my new watch 3 weeks ago. Today it's disconnected from my phone and wouldn't connect. I spent hours trying to connect it back restarting my phone and watch many times. Had to reset watch to connect it. Not shore how long it will last. Newer had that problem with galaxy watch 6 classic!
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, August 19, 2024
Thank you for providing us with your feedback, Dima. We truly appreciate you taking the time to inform us about your experience with the Watch Ultra. It has come to our attention that you are encountering an error when trying to connect your watch. For additional support in resolving this, we kindly ask that you get in touch with Samsung Support. This will enable us to delve deeper into the matter and provide you with the necessary assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Battery Battery!! Does not last
on September 5, 2024
Posted by: Peter
from Delray Beach Florida
Expertise:Expert
As a Samsung user, I love the watch when it is charged and working. However, the batter does not last more than 10 hours! Wifi and Blue Tooth is off and still does not last! Come on!!!
Features
5
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R Team, September 3, 2024
We appreciate your reaching out, Peter. Your feedback is invaluable to us as we strive to improve our products. We noticed that you left a review about the new Watch Ultra. The Watch Ultra is equipped with a longer-lasting battery that can endure even your longest workouts. With the Galaxy Watch Ultra, you can go for hours and hours on a single charge as it boasts our longest-lasting battery yet. You can rely on your Watch Ultra to keep you powered throughout the day, no matter how busy your schedule is. If you are experiencing shortened battery life on your Watch Ultra, we recommend ensuring that your device is up to date with the latest software update available. Use the following steps to do so: Make sure the watch has a good charge on it before starting the update process. You may not be able to update without at least a 30% charge. On the connected phone, navigate to and open the Galaxy Wearable app. For the Galaxy Watch3 and newer: Tap Watch settings, and then tap Watch software update. If your watch displays a Home tab, swipe to and tap Watch software update or Band software update. Tap Download and install. You can also update Wear OS models directly from the watch. It will still need to be paired to a compatible Android phone. Just open Settings, and then swipe to and tap Software Update. If you've already updated your watch and this persists, please reach out to us at Samsung Support for additional assistance. Thanks for being the best part of Samsung. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Diegoleonv
from Plant City Florida
Expertise:Intermediate
Verified Purchase:Yes
My favorite of all samsung watches. This is truly the best watch samsung has created to date. It is comfortable to wear and sleep with unlike the other heavy and bulky watches that felt uncomfortable. The watch is large and has so many great features. The looks are what sold me, this watch is beautiful! I loved the trail band.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US