Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Robin
from Indianapolis, IN
Expertise:Expert
Verified Purchase:Yes
Feels very comfortable despite being larger, peakform band is a little uncomfortable but after you break it in for a day or two, it doesn't bother as much and the battery lasts FOREVER, a much needed improvement over my old Watch 6 and I only ever take it off for charging while I take a shower
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Yuny
from Orange county
Expertise:Intermediate
Verified Purchase:Yes
Good. But don't find such different from other model excep battery capacity.
I would recommend this to a friend!
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Serge Vidmont
from Pompton Lakes, NJ
Expertise:Intermediate
Verified Purchase:Yes
The best smartwatch ever! Battery, screen, size can't complain at all. Beautiful design remains something of course very familiar...
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: ando_galaxian
Verified Purchase:Yes
The only concern is battery life, only last 1.5 day if I used for exercise treadmill & walking in a day! Then I have to recharged early morning that took about 2,5 hrs for fully charged (with usb A charger), before wear it to work. The watch has so many features that require heavy battery consumption. Samsung needs to redesign the watch ultra battery and also sync the galaxy apps to minimize use of battery (like running in background). No use of great CPU speed when the battery can’t accommodate!
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
5
Response from Samsung USBy Social Commerce, December 3, 2024
It's great to hear from you, Ando. We see that you reached out to share your experience with the Galaxy Watch Ultra. The Galaxy AI features on both the Galaxy Watch 7 and Galaxy Watch Ultra include enhanced sleep tracking options and workout routines, allowing you to try out marathon workouts such as triathlons, receive detailed analyses of your health and wellness with energy scores, and monitor your sleep patterns. To ensure you can fully utilize these features, it's important to have a long-lasting battery. If your watch is paired with a Samsung phone, you can use the Samsung Members app to run a diagnostic on your watch's battery; if it passes, you'll know the battery is in good condition. Additionally, make sure all your apps are updated, as outdated apps might consume excessive battery power, and to update your software, open the Galaxy Wearable app on your phone, go to "About watch" or "About Gear," and select "Update watch software" or "Update Gear software," respectively. Be sure to check out the link attached for additional options to help optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Whatta letdown
from Florida usa
Expertise:Expert
Verified Purchase:Yes
So I want to say it's a huge disappointment. My galaxy watch six classic forty seven millimeter was amazing. It recorded every workout every step and every night's sleep. My ultra says it doesn't pick up if you have tattoos on your wrist. That's crazy. Gw4,5 and 6 did but this ultra doesn't? I loved my 6C, i don't love my ultra. I'm literally wearing my Galaxy. Watch six forty four millimeter as I Type this. i wish I would have traded this and kept my classic.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, December 4, 2024
Thanks for sharing your feedback on the Galaxy Watch Ultra! Your feedback is essential as we continue to make improvements. The Galaxy Watch Ultra includes several new workout features designed to help you launch, track, and monitor your exercise routines in a personalized manner. One standout feature is the multisport tile, which allows you to customize it by selecting your three favorite exercises and setting individual targets for each. Once configured, you can effortlessly start your own personal triathlon with just a tap. If the step, sleep, or heart rate tracking features on your watch are not working correctly, it may be due to a loose watch band or strap, or the software might need updating. Start by ensuring the watch fits snugly on your wrist, as a loose fit or a dirty sensor can hinder accurate tracking. Clean the watch to remove any dirt and then reboot it by pressing and holding the Home (Power) key and Back key simultaneously for 7 seconds until "Rebooting..." appears. After rebooting, test the tracking features again. If you still notice any discrepancies, check for available software updates on your watch and in the Galaxy Wearable app, as updating the software may help improve functionality. If this persists, please reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch ever
on December 1, 2024
Posted by: Nesie
from Las vegas
Expertise:Intermediate
Best watch ever!!! I had all of the Samsung watches and they all have some issues like I never get my notifications on the watch. But this watch I get all of notifications. My only issue is I wish it came in another size because it's kinda too big for my wrist
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Former Samsung fan
Verified Purchase:Yes
Happy with the improved battery life over the Watch 6.
Written by a customer while visiting Samsung US
Posted by: Keith K
from Reidsville NC
Expertise:Intermediate
Verified Purchase:Yes
Samsung Watch Ultra is by far the best watch I've ever owned. It does so much besides tell time. And I love the way it tracks my sleep and makes me feel lile I should get to bed vs staying up late lol. It really goes into detail with tracking heart rate, blood oxygen, and even what kind of sleep I'm getting. I love being able to see pictures on my watch as well and my other smart watches wouldn't do that. I use the stopwatch often as well. Sending messages is a breeze as well with the huge keyboard it packs under that large screen. I would buy again and definitely recommend to anyone reading this.
Written by a customer while visiting Samsung US