Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Super Watch
on November 28, 2024
Posted by: Black721
from Vancouver, WA
Expertise:Expert
I love it!!! Bought this a a Christmas gift to myself. 🥳 All of my data migrated quickly. It was easy to connect a line through the setup. Rather than having to go into a store to do it. Overall, excellent experience.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
4 on scale of 10
on November 28, 2024
Posted by: Anonymous
from Manhattan NY
Expertise:Intermediate
For the price something much better is expected compared to any in the Asian market the price and functions are almost the same, except for the abyss that there is in the price, really much more was expected, 2 days of battery only, not supported wifi public access, i expected more updates in the software to implement that deficiency
Features
2
Performance
3
Design
2
Value
1
Response from Samsung USBy Social Commerce, December 3, 2024
It's great to hear from you, Manny. Your feedback is greatly appreciated as we continue to make improvements. The Galaxy Watch Ultra can last up to 60 hours without using Power Saving mode, based on typical usage; results may vary. With Exercise Power Saving mode enabled, it can last up to 48 hours and up to 100 hours with Power Saving mode activated. To address your concerns about battery life, you can perform a diagnostic test if your watch is paired with a Samsung phone using the Samsung Members app; if the battery passes the test, it is in good condition. Additionally, please make sure all your apps are up to date, as outdated apps can cause excessive battery drain. To update your watch software, open the Galaxy Wearable app on your phone, tap "Watch settings" or the "SETTINGS" tab, then "About watch," and select "Update watch software." If you have a Gear device, tap "About Gear" and then "Update Gear software." Check out the link attached for additional options to help troubleshoot this. We've also provided a link to help troubleshoot your watch's Wi-Fi connection. If either of these continues, please be sure to reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
https://www.samsung.com/us/support/troubleshooting/TSG01003084/ (Wi-Fi)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
https://www.samsung.com/us/support/troubleshooting/TSG01003084/ (Wi-Fi)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Really enjoy how easy I can see the display.
on November 28, 2024
Posted by: Anonymous
from Sugar Land, Texas
Expertise:Intermediate
Verified Purchase:Yes
Watch display is awseome - I can see it in any light. I really like that added Health monitoring over previous versions including detecting sleeping issues. The bands are really easy to switch out.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
I have Samsung watches from the beginning and they just keep getting better I think the battery life is amazing I feel like it a real watch until it goes into Low power mode and then I'm like yeah it's a Smart Watch. also the style is amazing it's a standout Watch when people see it they ask me what watch is that so this let me know they did it right. Love the watch. The only downside is watch faces you need to figure out how to get the watch faces that everybody wants on their watch it can be done but it takes a while to figure it out but I do give the watch a high rating so oh the screen it seems like the screen on this watch you can't scratch it and the bezel seems like it can't be scratched either but at least I think he can't because I've been pretty rough with the watch and it still looks brand new
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: MoiG
Expertise:Intermediate
Verified Purchase:Yes
It does look better than I thought. 3 days of Battery and brighter screen than my previous Pro5. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Trackday101
Verified Purchase:Yes
This watch is awesome! I love it. It looks amazing and functions great with my Fold 6.
Written by a customer while visiting Samsung US
Posted by: JBMav
from Claremore OK
Expertise:Intermediate
Verified Purchase:Yes
I was unsure about switching, but the Ultra just looked cool. It works as advertised.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: todd
from new york
Expertise:Intermediate
Verified Purchase:Yes
this is my 4th galaxy watch. this is definitely the best ine yet. i thought i would miss the rotating bezel but i dont. this watch is well constructed and the screen is bright and clear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US