Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Anonymous
from Colorado
Expertise:Expert
Verified Purchase:Yes
Awesome product very next level innovation great quality durability and features.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: B Thomas
from FL USA
Expertise:Intermediate
Verified Purchase:Yes
This is 6th or 7th samsung watch. This one blows all the others away! The feature rich watch with an honest 4-5 day battery even with all the sensors turned on. I have not yet got it it's own data plan but it is one of the best devices I have bought in a long time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jeff
Expertise:Intermediate
Verified Purchase:Yes
The watch is very nice, but the faces for it are pathetically boring and impractical.
I would recommend this to a friend!
Features
2
Performance
5
Design
5
Value
3
Response from Samsung USBy Social Commerce, November 29, 2024
We appreciate you taking the time to share your candid feedback on the Galaxy Watch Ultra, Jeff. Your feedback is crucial as we continue to make improvements all around. The Watch Ultra features a bright display that is easily visible even in direct sunlight, while the Night mode automatically activates in low-light conditions to keep information clear and gentle on the eyes. You can effortlessly switch between sports, create personalized challenges, and receive badges as rewards for reaching milestones to keep you motivated. Additionally, you can track your final records, including calories burned and detailed swimming analysis, such as your SWOLF score for stroke efficiency. We noted your feedback regarding the watch faces and we hope to hear more from you in the future, We urge you to stay up to date with the latest watch faces we offer. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Friendly Bob
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
I'm amazed on how good it looks and interaction with the watch and apps are real good. Material wise well built and some really good weight to it considering it's a watch. Solid!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Below Average upgrade over previous generation
on November 27, 2024
Posted by: Amit
from Austin, TX
Expertise:Expert
Verified Purchase:Yes
Not as good as previous generation. Not sure why they created square and circle at the same time. Removing rotary dial control was big drawback for me, definitely took away 1 start for that. Very bulky yet no significant battery improvement. Not being able to re-use previous watch band is big negative too. Too overpriced for what it does.
If you have working Gen 4/5/6 Don't waste your money.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
2
Value
2
Response from Samsung USBy Social Commerce, December 4, 2024
We appreciate you reaching out to share your honest feedback on the Galaxy Watch Ultra, Amit. We value each feedback we get from our customers. The Watch Ultra is designed for durability, featuring a rugged and reliable build with materials such as titanium and sapphire crystal. It has an IP68 rating and conforms to MIL-STD-810H17 standards, ensuring it can withstand various conditions. Additionally, it boasts a typical battery capacity of 590mAh and is powered by a 3nm 5-core processor. We appreciate your insights regarding the watch's design as well as the ability to use the watch band from your past watch. If you are experiencing shortened battery life on your watch, we encourage you to check out to link attached for options that should help optimize your watch's battery life. We appreciate your insights! If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami Beach
Expertise:Expert
Verified Purchase:Yes
Best Samsung Watch to date. I just wished it had a physical rotating bezel for nostalgia
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: GRZEGORZ
from Chicago
Verified Purchase:Yes
Very nice watch, a lot of functions. Big display.
Little bit to heavy.
Little bit to heavy.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice but Titanium Body is Definitely Not Good
on November 28, 2024
Posted by: Furyugia
from Cyprus,CY
No matter how enthusiastically I bought the watch, I was disappointed. While trying to take my phone out of my pocket, I hit the metal table sideways and the titanium body was scratched. It is not durable at all, especially from a watch sold under the name of ultra, I would expect it to be more durable in line with such little things.
Features
4
Performance
5
Design
2
Value
3
Response from Samsung USBy Social Commerce, December 4, 2024
Thanks for sharing your feedback with us, Furyugia. We always appreciate hearing from our valued customers. The Galaxy Watch Ultra is engineered with durability in mind, making it one of the toughest smartwatches on the market. It features a robust grade 4 titanium casing, which not only provides strength but also maintains a lightweight feel, ensuring comfort during wear. This innovative smartwatch has undergone rigorous testing to meet military standards (MIL-STD-810H), which means it has been put through a series of challenges that simulate extreme environmental conditions. With the Galaxy Watch Ultra, you can enjoy the confidence of wearing a smartwatch that is built not just for style, but for adventure. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you'd like any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US