Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
1
Battery life sucks
on August 4, 2024
Posted by: ZzzJMzzz
Battery life is horrible!! Last 12 hours before a recharge is needed! Stick with older models ppl.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R Team, August 7, 2024
Hi! It's great to hear from you. We noticed you were reaching out to let us know how you feel about the Watch Ultra. The Samsung Health app will work alongside your Galaxy Watch7 or Galaxy Watch Ultra to create a personalized energy score that is based on your sleep data, blood oxygen level, snoring time, skin temperature, and heart rate. We understand that in order for you to enjoy these features, you will need a great battery life. The Watch Ultra has a 590mAh (typical) + WPC charger with Faster Wireless Charging. If you are experiencing a shorter battery life, check out the link attached for options to help optimize your battery life. If this continues, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
5
Most excellent
on July 26, 2024
Posted by: HowBoutCha review
from Wetumpka, Alabama
Expertise:Intermediate
Simple, sleak, easy to use, on time (no pun intended) very responsive, all that you could want in a watch. Biggest W is the trail band is perfect for bigger wrist individuals. I was a bit worried that I wasnt going to fit this watch as I have a 9+ inch wrist...I got the orange band and a free black trail band as a pre ordered freebie. The orange band was on the last notch and was still tight, then I popped the trail band on it was smooth and it has a bit of stretch and fit wonderfully. Coming from the watch 3 this has been a massive upgrade. I do miss the physical bezel movement but its a feature easily forgotten about with how well the Ultra performs, and with paired with my new Z Fold 6 - 🤌🤌
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Redesigned style
on August 12, 2024
Posted by: BInvolved
[This review was collected as part of a promotion.] The style, size and watch battery life are all great improvements! I love how integrated feel with my daily routine and activity this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
no benefits over the watch7 except an extra sensor
on December 23, 2024
Posted by: killakam114
from California
Expertise:Expert
Verified Purchase:Yes
way too heavy and not worth the price for a minimally larger screen size and extra sensor.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 26, 2024
Hey Killakam114,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. There are several differences between your Galaxy Watch Ultra and the Galaxy Watch7. The display size of the Watch Ultra is offered in 47mm, as you know, while the Galaxy Watch7 is offered in 40mm and 44mm. Next, the Watch Ultra was designed with Titanium and
Sapphire Crystal and the Watch7 was designed with Armor Aluminum and Sapphire Crystal. The Watch Ultra has a 10 ATM+IP68, MIL-STD-810H water resistance rating while the Watch7 has a 5ATM+IP68, MIL-STD-810H rating. The battery size on the Watch Ultra is significantly larger as well with 590mAh while the Watch7 offers a 300mAh/425mAh battery, depending on size chosen. The Watch Ultra also offers a Quick button, Home & Back button while the Watch 7 offers a Home & Back button. If you would like to share additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
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https://www.samsung.com/us/watches/galaxy-watch-ultra/#compare
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. There are several differences between your Galaxy Watch Ultra and the Galaxy Watch7. The display size of the Watch Ultra is offered in 47mm, as you know, while the Galaxy Watch7 is offered in 40mm and 44mm. Next, the Watch Ultra was designed with Titanium and
Sapphire Crystal and the Watch7 was designed with Armor Aluminum and Sapphire Crystal. The Watch Ultra has a 10 ATM+IP68, MIL-STD-810H water resistance rating while the Watch7 has a 5ATM+IP68, MIL-STD-810H rating. The battery size on the Watch Ultra is significantly larger as well with 590mAh while the Watch7 offers a 300mAh/425mAh battery, depending on size chosen. The Watch Ultra also offers a Quick button, Home & Back button while the Watch 7 offers a Home & Back button. If you would like to share additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
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https://www.samsung.com/us/watches/galaxy-watch-ultra/#compare
Written by a customer while visiting Samsung US
Posted by: Anand
Verified Purchase:Yes
Not functioning correctly.
Belts are getting darker
Belts are getting darker
Response from Samsung USBy R&R Team, December 30, 2024
Hi Anand,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be happy to assist you with what you may be experiencing with your Galaxy Watch Ultra but without having more information regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be happy to assist you with what you may be experiencing with your Galaxy Watch Ultra but without having more information regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch Ultra The Perfect Blend of Power, St
on February 14, 2025
Posted by: TheSamsungFan
[This review was collected as part of a promotion.] Just got my Galaxy Watch Ultra, and it's hands-down the best smartwatch I’ve ever used! Samsung has truly stepped up their game with a premium titanium build, rugged durability, and next-level features that make it the ultimate wearable.
The AMOLED display is breathtaking—super bright, crisp, and easily visible even under direct sunlight. The battery life is phenomenal, lasting up to 3 days on a single charge, even with Always-On Display and continuous health tracking enabled.
Speaking of health, this watch is a game-changer! The advanced BioActive sensor delivers incredibly accurate heart rate, ECG, SpO2, and sleep tracking. The new body temperature sensor and stress monitoring add even more insights. And for fitness lovers, the automatic workout detection is spot-on, with enhanced GPS accuracy for outdoor activities.
Samsung's One UI Watch 6 feels smooth and snappy, and the Google Play Store integration means all my favorite apps run flawlessly. Plus, the LTE connectivity keeps me connected even without my phone.
From design to performance, the Galaxy Watch Ultra is the ultimate smartwatch, perfect for both fitness enthusiasts and everyday users. If you want style, durability, and top-tier health tracking, this is the watch to get. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch so far
on July 26, 2024
Posted by: Jeff
from Queens, Nyc
Expertise:Expert
I've been wearing the watch steady for 37 hours and it's at 53%. I haven't done any of the exercise with GPS.
I do use it a lot. I move around a lot at work the screen is always on. i use it to answer calls because my gloves are always dirty. I like the double pinch to answer call and hang up. It runs super smooth. The screen is very bright and clear. Yes, it's a big fat watch so don't complain about that going in. I use the NFC to pay bills and for transit so that's always on. I just really like the way it looks especially the highlights on the bezel., Don't miss the turning bezel the virtual one is better. Final note if you buy one and don't like it Samsung will take it back for full refund including shipping. So, no worries.
I do use it a lot. I move around a lot at work the screen is always on. i use it to answer calls because my gloves are always dirty. I like the double pinch to answer call and hang up. It runs super smooth. The screen is very bright and clear. Yes, it's a big fat watch so don't complain about that going in. I use the NFC to pay bills and for transit so that's always on. I just really like the way it looks especially the highlights on the bezel., Don't miss the turning bezel the virtual one is better. Final note if you buy one and don't like it Samsung will take it back for full refund including shipping. So, no worries.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Tulare,California
Expertise:Intermediate
Verified Purchase:Yes
Quick and easy from order to return watch was very easy to set up
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US