Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Greg
from Chicago
Expertise:Expert
Verified Purchase:Yes
Great watch. Good battery life. Nice upgrade from watch 5 pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Perezss170
from Panama City Florida
Expertise:Beginner
Verified Purchase:Yes
My watch is absolutely amazing. The design is beyond my expectations. I love how easy it is to scroll through different app. The features are absolutely amazing and the watch it's self is perfect for work or going out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nikki
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Longer battery life! Bigger watch face, stylish... love this watch
Written by a customer while visiting Samsung US
Customer Rating
3
Battery is not great still it's coming for just a
on November 15, 2024
Posted by: Anonymous
Verified Purchase:Yes
Battery is not great still it's coming for just a day and may be day and half
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 15, 2024
Thank you for your honest feedback. We appreciate hearing from our customers. We noticed you reached out to share your feedback on the Galaxy Watch Ultra. The Watch Ultra lasts up to 60 hours without Power Saving mode, based on typical usage. If your Galaxy Watch is experiencing battery drain or decreased battery life, it could be due to certain apps consuming more power. If you have a Samsung phone, you can run a diagnostic on your watch's battery using Samsung Members, and a passing result indicates that the battery is in good condition. Additionally, make sure all your apps are up to date, as bugs can cause excessive battery usage. To update your watch's software, open the Galaxy Wearable app on your phone, tap "Watch settings" or the "SETTINGS" tab, then select "About watch" and "Update watch software." If you have a Gear device, tap "About Gear" and choose "Update Gear software." For further options to optimize your watch's battery life, please refer to the attached link. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch Ultra (First Time)
on November 15, 2024
Posted by: Artistyy
[This review was collected as part of a promotion.] It is my first time buying a watch, but it was great. I am able to see how much I was walking. What I love the most is WhatsApp. WhatsApp is the app I use the most because all of my friends and family use it. It is nice to track my sleep. There are some things I need to learn, but overall, it was wonderfully amazing. I mostly use it for WhatsApp, walking, and YouTube music.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Louisville, Ky
Expertise:Intermediate
Verified Purchase:Yes
Hands down the best watch I've owned. Probably not as tough as my G-Shock but still a great watch.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Ny
Expertise:Intermediate
Verified Purchase:Yes
Great 👍 i love it, smart watche and the material is very good 🥰
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Victor C
from Bronx, NY
Expertise:Intermediate
Verified Purchase:Yes
Looks super sexy, tracks all my health conditions.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US